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CB2 · 2 weeks ago

Team Leader, Visual

King Of Prussia (631)

Full-time

Onsite

Entry, Mid Level

1+ years exp

CB2 is a company that inspires purpose-filled living by providing high-quality home furnishings. As a Team Leader, Visual, you will lead and mentor the merchandising team while collaborating with the Assistant Store Leader to ensure effective visual merchandising that enhances customer experience and drives sales.

E-CommerceFurnitureHome DecorRetail

Responsibilities

Lead designated team and manage associate workload as determined in partnership with the Assistant Store Leader

Coach associates on exceptional performance and maintain a strong visible presence in the department/work area

In coordination with the Assistant Store Leader, support all aspects of performance and development for the designated team to encourage professional growth

Provide specific and timely feedback about performance directly to associates and share observations with the Assistant Store Leader

Partner with the Assistant Store Leader to train and develop associates on product knowledge, selling, customer service, operations, visual, policies and procedures, as applicable

Focus on promoting sales as they pertain to, or are driven by, position and acting as the Leader On Duty (LOD)

Communicate regularly with the Assistant Store Leader to review business results, execution of plans/strategies, customer feedback and associate performance

Ensure all customers are provided gracious, quick and efficient service through setting expectations and modeling behaviors

Qualification

Customer serviceRetail leadershipMicrosoft OfficeGoogle applicationsOrganizational skillsInterpersonal skillsProblem solvingTime management

Required

Strong communication and interpersonal skills

Excellent organizational and time management skills

Strong problem solving skills

Demonstrated ability to execute and drive results

Required to spend significant time on the sales floor, interacting with customers, observing day to day operations, coaching, and helping whenever and wherever needed

Ability to work a full time flexible schedule including nights, weekends, and holidays, as needed

Majority of time in this role will be spent interacting with customers and associates in the store and ensuring that the store business is running smoothly

Ability to be in the store as the Leader on Duty multiple times a week

Hourly team members and several leaders within multiple departments will rely on you in the store for everyday operations and ongoing efforts like associate development and performance management