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Colorado Health Network · 2 weeks ago

State Wide Health Access Program Coordinator

CHN Denver - Denver, CO 80220

Full-time

Onsite

Entry, Mid Level

$24.04/hr - $25.19/hr

2+ years exp

Colorado Health Network (CHN) is dedicated to fostering an inclusive and diverse workplace. They are seeking a State Wide Health Access Program Coordinator responsible for coordinating aspects of the State Drug Assistance Program, assisting clients with health insurance enrollment, and navigating medical insurance.

Health CareMedicalNon Profit

Responsibilities

Inform clients and the public about Colorado’s State Drug Assistance Program (SDAP) and changes related to healthcare reform

Work with statewide AIDS Service Organizations and the Colorado Department of Public Health and Environment to troubleshoot aspects of the Health Access Programs

Complete program enrollment appointments with Health Access Program clients

Assist with client enrollment in private health insurance plans through Connect for Health Colorado, Colorado Medicaid, and Medicare

Assist clients in the completion of paperwork required for program participation

Collect, process, and compile data for client paperwork

Coordinate invoice processing and bill payments for clients enrolled in program

Work with partnering clinics and pharmacy staff to troubleshoot client issues with accessing health insurance and medications

Data entry for entering or updating client and payment information

Serve as a resource for clients regarding health insurance and healthcare access

Maintain positive relationships with clients and community partners

Participation in training related to HIV, substance use, harm reduction, trauma informed care and related issues. Cultural Competency/Sensitivity

Qualification

Health insurance knowledgeClient enrollment experienceCultural competency trainingMicrosoft Office proficiencyCommunication skillsSelf-managementMotivational interviewingHarm reduction knowledgeSpanish/English bilingualTeamworkAttention to detail

Required

Experience in a similar capacity, preferably as a Certified Application Counselor or Health Coverage Guide with Connect for Health Colorado, HealthCare.gov or another insurance marketplace

Experience with direct client contact, and/or a customer service background

Knowledge of health insurance and health care system

Ability to prioritize workload, function independently and collaborate with colleagues

Strong attention to detail

Demonstrated written and verbal communication skills

A working knowledge of Microsoft Office

Training in cultural competency

Knowledge of HIV and related issues

Bachelor's Degree in Human Services, Public Health and/or equivalent combination of education and experience required

Proficiency with Microsoft Office applications such as Word, Excel, Outlook, and Teams

Comfortable working with client database systems and learning new software tools as needed

Knowledge of HIV and related issues

Understanding of the Harm Reduction Model, Trauma Informed Care and Motivational Interviewing

Cultural Competency/Sensitivity

Highly organized and detail-oriented

Personal and professional accountability; self-management and initiative; dedication to quality improvement; professional integrity; research ethics, and cultural competency

Demonstrate accuracy, efficiency and superior organizational skills

Effectiveness in task and time management; teamwork; and communication with teams, managers, clients and participants, and company consultants

Preferred

Spanish/English bilingual applicants preferred

Benefits

Health & Wellness Benefits: Health, Dental, Vision, Life, Short- and Long-Term Disability Insurance, and an Employee Assistance Program (EAP)

Employee only share of health insurance premium is 100% paid for by CHN

Paid Time Off (PTO): Generous leave policy (at the end of one year full time employee accrue 3 weeks of PTO), 13 paid holidays, up to 2 floating holidays, and 1 day of wellness time (all time off benefits for part time employees are prorated based on the number of hours scheduled per week).

Retirement Savings: 403(b) plan with employer matching $1 for $1 up to 3% and $0.50 on the $1 for 4 and 5%

Education & Professional Development: Tuition reimbursement and access to ongoing learning opportunities

Additional Benefits: Flexible Spending Accounts (FSA), Health Spending Account (H SA), Voluntary, EAP

STD, LTD and Basic Life 100% paid for by CHN.

Eligible for Federal Loan Forgiveness Program