Tech Ops Analyst jobs in United States
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Persona · 1 day ago

Tech Ops Analyst

positionSan Francisco, CA
timeContract
remoteHybrid
seniorityMid Level
date3+ years exp

Persona is a configurable identity platform built for businesses in a digital-first world. They are seeking a TechOps Analyst to support their IT team by assisting with various IT-related tasks, providing technical assistance to end-users, and ensuring smooth operation of internal systems.

Cyber SecurityFraud DetectionIdentity ManagementInformation TechnologySaaS
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Work & Life Balance
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H1B Sponsor Likelynote

Responsibilities

Be the front-line support supporting every employee, including our leadership team
Work with our People Ops team to ensure smooth onboarding/offboarding for employees
Setting up video conferencing for the company all-hands
Procure and track all tech equipment for all employees (remote and in-office)
Research new tools to optimize internal efficiencies across teams

Qualification

TechOps experienceMacOSGoogle WorkspaceJamfPROOktaNetwork administrationData storage systemsCustomer experienceProblem-solvingCollaboration

Required

3+ years of experience working in IT/TechOps or equivalent experience
Strong passion for technology, automation, and efficiency
Experience with MacOS, Google Workspace, jamfPRO, and Okta
Comfort building trust through collaboration and successful cross-functional engagements
Working knowledge of computer systems, security, network and systems administration, databases, and data storage systems
Great at finding solutions and explaining your thought process to achieve results
Firm grasp on TechOps/IT best practices

Benefits

Medical
Dental
Vision
3% 401(k) contribution
Unlimited PTO
Quarterly mental health days
Family planning benefits
Professional development stipend
Wellness benefits

Company

Persona

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Persona is an identity verification and management platform that enables businesses to automate and streamline their verification processes.
dateFounded in 2018
location
San Francisco, California, USA
people-size201-500 employees
web-link
https://withpersona.com

H1B Sponsorship

Persona has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (2)
2023 (1)
2022 (2)
2021 (1)
2020 (1)

Funding

Current Stage
Late Stage
Total Funding
$417.5M
Key Investors
Founders FundIndex VenturesCoatue
2025-04-30Series D· $200M
2021-09-15Series C· $150M
2021-05-04Series B· $50M

Leadership Team

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Rick Song
Co-Founder & CEO
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Charles Yeh
Co-Founder & CTO
linkedin

Recent News

Tech in Asia
Roblox unveils global facial age checks to access chat
2026-01-08
Techmeme
Roblox expands mandatory age estimations for chat features to all regions using Persona's tech, after a rollout in Australia, New Zealand, and the Netherlands (Jay Peters/The Verge)
2026-01-07
Index Ventures
Index Ventures Portfolio
2025-12-30
Company data provided by crunchbase