Crate and Barrel · 17 hours ago
Senior Product Manager, Order Processing
United States
Full-time
Remote
Senior Level
5+ years expCrate and Barrel is a company that focuses on delivering exceptional products. As a Senior Product Manager for Order Processing, you will define the product vision, strategy, and roadmap while working with cross-functional teams to ensure alignment with business goals and customer needs.
Retail
Responsibilities
Define and champion the product vision, strategy, and roadmap for the aligned product area, ensuring alignment with business goals and stakeholder needs
Execute “best in class” Technology product management methodology, continually bringing new methodologies and techniques to improve product quality and speed to market
Oversee the entire product lifecycle, from ideation and design to development, testing, and deployment, adhering to agile methodologies
Conduct thorough market research, competitive analysis, and customer insights gathering to inform product decisions and identify opportunities for innovation
Conduct product discovery activities to validate product ideas and ensure alignment with customer needs
Prioritize product features and and work based on data, customer feedback and business goals
Establish and monitor key performance indicators (KPIs) to measure product success and identify areas for improvement
Manage the product backlog and opportunity backlog to consistently innovate in ways that improve the business
Establish and conduct continual discovery cycles for the product that maximizes business value, industry trends and the full resources of the product team
Work closely with management and the product team to define a compelling product, a path to market, and evangelize that vision within the team and across the company
Identify, evaluate and recommend external vendors to support vision and roadmap where appropriate and manage vendor relationships including contract negotiations and renewals
Prioritize all defects associated with the product and/or that are impacting business partners with appropriate urgency and consideration of current backlog
Qualification
Required
Extensive knowledge of product management principles, best practices and strategies
Passion for understanding and meeting customer needs
Ability to think strategically and align product decisions with business goals
Ability to identify and solve complex problems, with a focus on finding creative solutions
Strong analytical skills and the ability to use data to inform product decisions
Strong drive to achieve results and deliver impactful products
Excellent written and verbal communication skills, with the ability to effectively collaborate with cross-functional teams
Proficient with Microsoft Office Suite (Word, Excel, PowerPoint), Google Suite, Jira, Confluence and Smartsheets
Preferred
5+ years of experience in product management, with a focus on omnichannel retail
Bachelor's degree in business, technology, or equivalent work experience
Company
Crate and Barrel
At Crate & Barrel, we help people build a home with purpose.
5001-10000 employees
H1B Sponsorship
Crate and Barrel has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (5)
2023 (4)
2022 (10)
2021 (5)
2020 (5)
Funding
Current Stage
Late StageLeadership Team
Janet Hayes
Chief Executive Officer, Crate & Barrel Holdings
Ana Hagemaster
Human Resources Business Partner
Recent News
AVE by Korman Communities
2025-09-30
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