Crate and Barrel · 1 day ago
Director, Global Trade Compliance
Crate and Barrel is seeking a Director of Global Trade Compliance to provide strategic leadership for their global customs and trade compliance program. This role involves setting and executing compliance strategies, leading a team of professionals, and ensuring adherence to international trade laws and regulations.
Retail
Responsibilities
Develop and implement comprehensive global trade & compliance policies and procedures, ensuring alignment with industry best practices
Oversee Crate & Barrel’s Trade Compliance Manual
Manage custom brokers' performance and ensure that all trade documentation, including classifications under the Harmonized Tariff Schedule (HTS) are accurate and complete
Establish and lead internal post-entry and post-export audit procedures
Measure performance and effectiveness of Trade Compliance Program with routine metrics and KPI’s. Establish a normal review process that identifies opportunities and gaps with Leadership
Continuously monitor, interpret, and communicate changes in global trade regulations to internal stakeholders. Advise on the trade compliance implications of business decisions providing strategic insights and recommendations
Collaborate with technology and other departments to integrate tools and technologies while maintaining seamless business operations
Identify innovative solutions to streamline processes, improve accuracy, and reduce manual efforts while ensuring data integrity
Conduct trade compliance audits, risk assessments, and self reviews. Develop a robust report out process identifying gaps and action plans for mitigation
Deliver tailored training to ensure organizational understanding of policies, procedures and regulatory requirements for customs and trade compliance
Oversee company’s C-TPAT Security and Trade Compliance Program; ensuring necessary compliance framework and effective internal controls are in place to maintain certifications. Deliver Annual C-TPAT Certification Security Profile and Annual Trade Compliance Notification Letter to CBP
Oversee all drawback programs (US Duty Drawback and USMCA)
Lead a team of trade compliance professionals, supporting professional development and program continuity
Qualification
Required
Excellent reading and writing language skills (English)
Ability to prioritize workload and manage complex cross-functional projects
Experience managing and developing teams to perform with a high sense of urgency and ability to shift and prioritize work to meet key deadlines
Strong analytical skills and KPI performance reporting
Track record of managing complex compliance programs
Record management expertise; experience utilizing global trade automated solutions
Detail oriented; demonstrated ability to explain complex compliance concepts to leadership
Deep knowledge of U.S. and international trade regulations
Preferred
10+ years trade compliance experience, working for an importer or exporter preferably in the retail sector
Demonstrated expertise with Harmonized Code System (HTS) & US Customs Classification
Experience with carrier procurement and/or carrier management
Compliance risk mitigation experience desired
Bachelor's degree or higher required
Licensed US Customs Broker
Company
Crate and Barrel
At Crate & Barrel, we help people build a home with purpose.
Funding
Current Stage
Late StageLeadership Team
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2025-09-30
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