Apply on Employer Site

Felton Institute · 2 days ago

Administrative Manager

Alameda, CA

Full-time

Onsite

Entry, Mid Level

$70K/yr - $80K/yr

2+ years exp

Felton Institute is dedicated to providing innovative social services that transform lives, focusing on mental health and community support. The Administrative Manager role involves providing administrative support to promote service excellence, ensuring data accuracy, and collaborating with program staff and community partners.

Non ProfitSocial AssistanceTraining

Responsibilities

Enter Service claims billing information from Salesforce/CIRCE (Felton Institute's EHR) into County EHR by deadline each month

Conduct data reconciliation monthly to ensure data entry is complete and accurate

Perform administrative functions to manage staff and participant records in CIRCE as well as county electronic health record system and ensure data is complete and accurate

Provide hands-on administrative support to program staff regarding opening and closing charts, filing, reminders, scheduling, and logistics for successful groups

Maintain data, generate and format reports and other documents using a full range of computer software skills including spreadsheets, word processing, desktop publishing, database management, presentation software, etc…

Collaborate with program manager on the maintenance of accurate, timely, and detailed progress records for data collection, including productivity reports and other contractual obligations

Process incoming record requests including compiling the record for review and sending it to the requesting party once approved

Answer and direct phone calls, greet consumers and families at front desk and promote welcoming and efficient communication internally and externally

Order supplies, track and report program expenditures (office supplies, group materials, petty cash, etc...)

Coordinate with other Felton departments (facilities, fiscal, IT, HR, and others) to maintain site operations in top shape – placing service orders, posting informational materials, resolving equipment issues, etc

Provide support for coordination of program related meetings, including scheduling, sending calendar invites, compiling agenda, and note taking

Support logistics for special events on and off-site (health fairs, presentations, etc...)

Meet with program manager regularly as scheduled

Attend and participate in CIRCE/QA monthly meetings

Actively engage in program’s outreach campaign and liaison with other Felton departments regarding media campaign, outreach materials, and facilitate community involvement and/or advocacy

Monitor and support timely response to website inquiries regarding early psychosis services and presentations

Attend and participate in all assigned trainings for professional, program, and agency development

Other duties as assigned

Qualification

Administrative support experienceMicrosoft Office SuiteElectronic Health Record (EHR)Data entry skillsBehavioral healthBilingual in SpanishCommunication skillsOrganizational skills