USG · 2 days ago
Salesforce Senior Admin
Chicago, IL
Full-time
Onsite
Senior Level
$89K/yr - $119K/yr
5+ years expUSG is an industry-leading manufacturer of building products and innovative solutions. They are seeking a highly motivated and experienced Sr. Salesforce Administrator responsible for the day-to-day configuration, enhancement, maintenance, and support of the company's Salesforce applications, collaborating with stakeholders to improve platform adoption and efficiency.
Advanced MaterialsBuilding MaterialManufacturingProduct Design
Responsibilities
Lead the administration and continuous improvement of our Salesforce environment, ensuring optimal performance and scalability
Oversee the configuration, enhancement and management of Sales Cloud, Service Cloud, and Marketing Cloud to align with business needs
Design and implement data models by creating custom objects, fields, relationships and record types to support scalable business processes
Design and implement complex lightning flows, LWCs, workflows, validation rules, and Lightning pages
Develop, Optimize and Maintain Dashboards & Reports in Salesforce to provide actionable insights and track key performance metrics
Manage data migration activities by leveraging relevant data movement tools such as Data Loader and other ETL tools to import/maintain large datasets ensuring accuracy and consistency
Manage user roles, profiles, and security settings to ensure data integrity and security
Provide advanced support and troubleshooting for Salesforce users, resolving complex issues efficiently
Collaborate with cross-functional teams to gather and analyze requirements, translating them into comprehensive Salesforce solutions
Develop and maintain detailed documentation for system configuration, processes, and user training
Conduct regular data audits, cleansing, and ensure compliance with data governance policies
Stay current with Salesforce releases, new features, and best practices, recommending and implementing enhancements
Lead the integration of Salesforce with other business systems and third-party applications
Provide training, mentorship, and support to end-users and junior administrators to enhance their Salesforce proficiency
Lead and manage Salesforce-related projects, ensuring timely delivery and alignment with business objectives
Qualification
Required
Bachelor's degree required, degree in computer science, information systems or related field is preferred
Salesforce Administrator certification is required; advanced Salesforce certifications (e.g., Advanced Administrator, Sales Cloud Consultant, Service Cloud Consultant) are preferred
5 to 7 years of hands-on experience as a Salesforce Administrator
Advanced experience in Sales Cloud, Service Cloud and Marketing Cloud; experience with Data Cloud, Commerce and Communities is a plus
Proven experience in designing and managing complex Salesforce configurations
Strong understanding of Salesforce security, sharing rules, and data governance
Excellent communication skills to translate technical concepts to non-technical users and gather requirements from stakeholders
Strong customer focus with demonstrated analytical and problem-solving skills; knowledge of USG products, business and customer base is a plus
Excellent attention to detail, quality and accuracy of assigned work and projects
Proven time management and organizational skills with the ability to juggle multiple demands, manage shifting priorities and meet deadlines
Proven leadership and management skills with the ability to work independently and as part of a team; experience process design and project management is a plus
Strong interpersonal, written, and verbal communication skills; ability to communicate effectively with internal customers, team members and upper management
Proficiency in Microsoft Office Suite; experience with analytical tools such as Tableau and OBIEE, is a plus
Preferred
Experience with integrating Salesforce with external systems using APIs, middleware (MuleSoft) or others
Experience with Agentforce, Einstein for Service or other Generative AI tools
Knowledge of Apex, Visualforce, and Salesforce development best practices
Familiarity with Agile methodologies and project management principles
Experience with ERP and CRM applications such as Oracle Advanced Pricing, Oracle Channel Revenue Management; Salesforce experience preferred
Benefits
Two medical insurance options
Vision and dental coverage
401(k) Investment Plan with company match
Pension plan
Life insurance
Accident insurance
Legal insurance
Pet insurance
Quarterly (hourly) / Annual (salary) bonus potential
Paid time off
Paid holidays
Company
USG
USG is a manufacturing company that produces gypsum wallboard, joint compound and a vast array of related products for the construction.
5001-10000 employees
H1B Sponsorship
USG has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (23)
2024 (36)
2023 (72)
2022 (6)
2021 (8)
Funding
Current Stage
Public CompanyTotal Funding
unknown2018-06-11Acquired
1993-05-14IPO
Leadership Team
Srinivas Veeramasuneni
Chief Technology Officer
Philip Petti
Chief Intellectual Property Counsel
Recent News
2025-10-31
South Africa Today
2025-06-07
Company data provided by crunchbase