American Water · 4 days ago
Cyber Security Manager
American Water is a leading provider of water and wastewater services in the United States, and they are seeking a Cyber Security Manager to lead their Security Operations Center. This role involves overseeing daily SOC operations, managing a team of analysts, and ensuring comprehensive coverage of cyber threats across IT and Operational Technology environments.
Responsibilities
Operational Oversight: Ability to manage daily SOC operations, ensuring consistent coverage, workload balance, and SLA adherence
Mentorship and Development: Experienced in coaching junior employees at American Water to improve analytical capabilities and procedural discipline
Escalation Management: Skilled in triaging and prioritizing incidents and making decisions under pressure
Documentation upkeep
Performance Management: Establishing and tracking performance metrics (KPIs/SLAs) for SOC effectiveness
Qualification
Required
Bachelor's degree in Cybersecurity, Computer Science, Information Systems, or related field; or equivalent professional experience
Minimum of 5 years of professional experience in Information Technology operations
Minimum 2 years in a supervisory or managerial role
Operational Oversight: Ability to manage daily SOC operations, ensuring consistent coverage, workload balance, and SLA adherence
Mentorship and Development: Experienced in coaching junior employees at American Water to improve analytical capabilities and procedural discipline
Escalation Management: Skilled in triaging and prioritizing incidents and making decisions under pressure
Documentation upkeep
Performance Management: Establishing and tracking performance metrics (KPIs/SLAs) for SOC effectiveness
Strong knowledge of digital technologies and applicability for the water and wastewater industries
In-depth knowledge of SOC operations, incident response, and threat intelligence
Leadership, communication, and stakeholder management skills
Strong expertise with enterprise-class security tools and platforms (SIEM, SOAR, EDR, IAM, vulnerability management)
Preferred
Appropriate technical certification in specialty area preferred
Experience in utilities, critical infrastructure, or other highly regulated industries strongly preferred
Benefits
401(k)
Defined Contribution Plan
Employee Stock Purchase Plan
Medical
Prescription
Dental and vision coverage
Disability
Paid time off
Life insurance
Voluntary benefits
Health and wellness programs
Company
American Water
American Water is a waste water utility company.
H1B Sponsorship
American Water has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (12)
2024 (8)
2023 (14)
2022 (14)
2021 (15)
2020 (20)
Funding
Current Stage
Public CompanyTotal Funding
$900.57MKey Investors
Water Research Foundation
2024-02-21Grant· $0.57M
2023-06-27Post Ipo Debt· $900M
2017-11-29Post Ipo Equity
Leadership Team
Recent News
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