Kforce Inc ยท 1 day ago
Network Support Field Technician
Baldwin Park, CA
Contract
Onsite
Entry Level
$30/hr - $30/hr
1+ years expKforce Inc is seeking a Network Support Field Technician who will be primarily responsible for providing first level support to resolve problems with network/telephony products and applications. The role involves performing setup and maintenance of computer systems and interacting with third-party vendors under the guidance of senior team members.
ConsultingEmploymentFinancial ServicesHuman ResourcesStaffing Agency
Responsibilities
Complete work assignments by following procedures and policies, and using data and resources
Collaborating with others to address business problems
Adhering to established priorities, deadlines, and expectations
Communicating progress and information
Occasionally identifying and recommending ways to address improvement opportunities
Escalating issues or risks as appropriate
Pursues self-development and effective relationships with others by sharing information with coworkers and customers
Listening and responding to performance feedback
Acknowledging strengths and weaknesses
Adapting to and learning from change, difficulties, and feedback
Follows procedures for incident escalation and notification to leadership
Follows standard operating procedures
Provides first level support to resolve problems with products and applications by meeting customer service standards (e.g., displaying a positive attitude, actively listening, taking ownership, leveraging knowledge, communicating clearly)
Supports efforts to analyze and prioritize incoming requests and alerts
Supports troubleshooting efforts in conjunction with customer to identify routine problems
Escalates routine problems, as necessary, to appropriate resource (e.g., support team, vendor)
Supports tracking and documentation of details of problems, status of service requests, and resolutions
Reviews information (e.g., procedures, installation, configuration) related to new technology
Qualification
Required
Associate degree or equivalent in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field, or at least 1 year of IT experience, or Microsoft certification such as: A plus, MCP, MCSE, etc., related to IT support
Preferred
Network+ certification
1 year of experience in network/telephony system and user support
1 year of experience configuring, implementing, and supporting network and telephony systems
1 year of experience writing documentation or standard operating procedures related to IT operations and support
Benefits
Medical/dental/vision insurance
HSA
FSA
401(k)
Life, disability & ADD insurance
Company
Kforce Inc
Kforce is a solutions firm specializing in technology, finance and accounting, and professional staffing services.
1001-5000 employees
H1B Sponsorship
Kforce Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (792)
2024 (667)
2023 (734)
2022 (843)
2021 (1197)
2020 (858)
Funding
Current Stage
Public CompanyTotal Funding
unknown2024-05-20IPO
2014-06-08Acquired
Leadership Team
Aaron Travis
Digital Experience Delivery Director | Kforce Consulting Solutions
Recent News
2025-11-19
2025-11-07
2025-11-04
Company data provided by crunchbase