Vantage Data Centers · 1 day ago
Senior Director, Site Operations, NA
Port Washington, Wisconsin
Full-time
Onsite
Director/Executive
12+ years expVantage Data Centers is a leader in data center operations, providing innovative solutions for hyperscalers and large enterprises. The Senior Director, Site Operations will oversee operations for multiple data center campuses, managing a team and collaborating with various departments to ensure optimal performance and customer satisfaction.
Data CenterInformation TechnologyIT InfrastructureTechnical Support
Responsibilities
Provide executive leadership and strategic direction for multiple data center sites or a regional portfolio
Define and drive operational strategy, ensuring consistency of standards, policies, and procedures across facilities
Partner with executive leadership to align site operations with enterprise goals, customer SLAs, and long-term business objectives
Anticipate growth needs and develop scalable operational strategies to support expansion, acquisitions, and future capacity
Oversee the performance, reliability, and resilience of all assigned facilities, ensuring best-in-class uptime and operational readiness
Standardize operational practices across sites, driving consistency in preventive maintenance, incident management, and reliability engineering
Provide executive oversight for critical events, ensuring that After Action Reports (AAR), root cause analyses, and lessons learned are applied across the portfolio
Develop and manage regional operating budgets and capital programs across multiple facilities
Oversee CAPEX and OPEX performance, ensuring alignment with corporate financial objectives
Optimize vendor strategy, service agreements, and procurement at scale to drive cost savings and efficiency
Lead and mentor Site Directors and senior operations leaders across multiple facilities
Ensure all facilities comply with corporate governance standards, EH&S policies, and regulatory requirements (OSHA, NFPA, ISO, etc.)
Establish and enforce regional risk management strategies, audit processes, and compliance frameworks
Act as escalation point for critical safety, compliance, or operational risks
Serve as senior liaison to enterprise customers, executive leadership, and key external partners
Support high-level client escalations, audits, and strategic business reviews
Represent data center operations in executive steering committees, board-level discussions, and investor tours and communications as needed
Help to refine and oversee regional KPI framework, ensuring consistent reporting across all facilities
Deliver consolidated performance reports (monthly, quarterly, annually) to corporate leadership, highlighting risk, reliability, safety, and financial metrics
Use KPI data-driven trends to inform strategic decision-making and investment prioritization
Ensure accountability by holding Site Directors and leadership teams to KPI-based performance goals
Drive enterprise-level initiatives around automation, sustainability, energy and operational efficiencies, and resiliency
Benchmark regional performance against industry leaders to ensure competitive advantage
Sponsor innovation programs that enhance safety, reduce cost, and improve customer experience
Foster a culture of continuous learning and operational excellence across the organization
Ensure succession planning, leadership development, and a high-performance culture across all levels of operations staff
Set workforce strategies, ensuring staffing models, shift coverage, and SME capabilities are standardized and future-ready
Qualification
Required
Bachelor's degree in Engineering, Facilities Management, or Business Administration preferred
12+ years of progressive experience in mission-critical facilities, with 7–10 years in multi-site or regional leadership roles
Demonstrated success leading large hyper-scale and enterprise-level data center portfolios or equivalent mission-critical environments
Broad expertise in electrical, mechanical, and controls systems supporting mission-critical infrastructure
Proven track record of managing large capital projects and reliability programs
Familiarity with CMMS, BMS/EPMS, analytics platforms, and enterprise reporting tools
Exceptional leadership, communication, and organizational influence
Exceptional written and oral presentation skills
Strong financial and business acumen, capable of managing multimillion-dollar regional budgets
Experience in customer-facing executive roles, including client escalations and enterprise-level negotiations
Ability to manage in a 24x7x365 environment with travel across regional facilities as needed
Strong executive decision-making capability under pressure
Commitment to safety, compliance, operational excellence, and customer satisfaction
Preferred
PMP (Project Management Professional)
CFM (Certified Facility Manager)
MBA or Executive Leadership certification
OSHA 30 / NFPA 70E Safety Training
Benefits
Medical, dental, and vision coverage
Life and AD&D
Short and long-term disability coverage
Paid time off
Employee assistance
Participation in a 401k program that includes company match
Many other additional voluntary benefits
Company
Vantage Data Centers
Vantage Data Centers designs and develops data center campuses to large cloud providers, AI enterprises, and other tech-driven businesses.
1001-5000 employees
H1B Sponsorship
Vantage Data Centers has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (3)
2023 (4)
2022 (5)
2021 (2)
Funding
Current Stage
Late StageTotal Funding
$33.61BKey Investors
La CaisseWells FargoDigitalBridge
2025-09-10Private Equity· $1.6B
2025-06-03Debt Financing· $5.82B
2024-12-16Private Equity· $1.47B
Leadership Team
Sureel Choksi
President and CEO
Corinne Chong
CFO, APAC
Recent News
2026-01-05
2026-01-05
Company data provided by crunchbase