Delta Air Lines ยท 1 day ago
Co-op, Airport Customer Service and Cargo Project Management (Summer 2026)
Atlanta, GA
Full-time
Onsite
New GradDelta Air Lines is seeking highly motivated undergraduate students to join their Co-Op Program within the Customer Experience business unit. The role involves collaborating with airport operations professionals to analyze performance, apply project management principles, and implement process improvements to enhance customer satisfaction.
Air TransportationArtificial Intelligence (AI)TransportationTravel
Responsibilities
Analyze and measure operational performance to identify trends and improvement opportunities
Apply project management principles to support and lead initiatives
Work cross-functionally with stakeholders across business units in a professional, fast-paced environment
Provide process engineering and internal consulting services to enhance operational efficiency
Participate in data collection and analysis for projects impacting multiple departments
Identify and implement process improvements to boost productivity and customer satisfaction
Recommend innovative solutions to enhance the customer experience and evaluate the impact of proposed changes
Qualification
Required
Currently pursuing a Bachelor's degree in Industrial Engineering, Business Administration, Analytics, Statistics, Economics, Aviation Management, or a related field
Must be enrolled in a 4-year degree program and available for three alternating semesters
Strong communication skills and ability to present professionally to all levels of leadership
Demonstrated teamwork and commitment to continuous improvement
Proficient in Microsoft Office Suite, especially Excel and PowerPoint
Experience with data analytics tools such as SQL, SAS, Tableau, or Power BI
Eagerness to learn and adapt to new challenges
Commitment to diversity, safety, and security in the workplace
Preferred
Ability to interpret and synthesize large datasets to support decision-making
Comfortable working both independently and in team settings
Demonstrated leadership through student or community organizations
Skilled in developing clear, concise presentations to communicate findings and recommendations
Interest in learning leadership techniques, problem-solving, and conflict resolution strategies
Passion for the aviation industry and a strong interest in Delta Air Lines
Company
Delta Air Lines
Delta Air Lines is a technical airline company that focuses on safety, innovation, reliability, and customer experience.
Founded in 1928
10001+ employees
H1B Sponsorship
Delta Air Lines has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (167)
2024 (137)
2023 (108)
2022 (178)
2021 (71)
2020 (148)
Funding
Current Stage
Public CompanyTotal Funding
unknownKey Investors
Barclays Bank
2025-09-30Post Ipo Debt
2007-05-03IPO
Leadership Team
Edward Bastian
Chief Executive Officer
Daniel Janki
CFO
Recent News
2026-01-07
connexionfrance
2026-01-07
ReviewJournal
2026-01-07
Company data provided by crunchbase