Sheppard Pratt · 1 day ago
Administrative Assistant I, Outpatient Mental Health Clinic - Columbia, MD
Columbia, MD
Full-time
Onsite
New Grad, Entry Level
$18.50/hr - $18.50/hrSheppard Pratt is a community of healthcare professionals dedicated to providing hope and healing. They are seeking an Administrative Assistant I to manage client interactions, schedule appointments, maintain medical records, and support clinic operations.
CharityEducationHealth CareNon ProfitSpecial Education
Hiring Manager
Holly Davies, RACR
Responsibilities
Greet clients in person and on the phone with exceptional customer service
Monitor and route clinic voicemail messages
Schedule appointments for clients and staff
Pull and file charts and paperwork for doctors
Check client eligibility status to verify insurance coverage
Check and verify current ITPs and authorizations
Log and distribute incoming and outgoing faxes
Request, log, and secure client co-payments
Receive, respond and/or route incoming phone calls
Print provider schedules and billing sheets
Make appointment reminder calls
Respond to all requests from providers, clients and other staff in a professional manner
Communicate critical information to staff in a timely manner
File all notes and papers in client charts
Close charts in multiple electronic data systems
Receive, log, and secure all delivered medications
All other duties as assigned to ensure successful operation of the clinic
Qualification
Required
High school diploma is required
Previous experience and aptitude with computer systems and data software such as an Electronic Health Record and the ability to maintain and protect client confidentiality and privacy is essential
Ability to multi-task in a high volume, extremely fast-paced health care business environment
Demonstrated willingness to take on varied responsibilities and work as part of a team to ensure the overall success of the Clinic
Excellent interpersonal skills and a sense of humor is a plus
Preferred
An Associates Degree in business administration or related field
Previous experience in a health care setting
Benefits
A commitment to professional development, including a comprehensive tuition reimbursement program to support ongoing education and licensure and/or certification preparation
Comprehensive medical, dental and vision benefits for benefit eligible positions
403b retirement match
Generous paid-time-off for benefit eligible positions
Complimentary Employee Assistance Program (EAP)
Generous mileage reimbursement program
Company
Sheppard Pratt
Sheppard Pratt is a behavioral health and special education system.
Founded in 1853
1001-5000 employees
H1B Sponsorship
Sheppard Pratt has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (4)
2023 (2)
2022 (4)
2020 (1)
Funding
Current Stage
Late StageTotal Funding
$0.23MKey Investors
Horizon Foundation
2023-01-19Grant· $0.23M
Leadership Team
Harsh Trivedi
President and CEO
Donna Richardson
Vice President & Chief Development Officer
Recent News
2025-06-09
Behavioral Health Business
2025-02-21
Company data provided by crunchbase