Crossing Hurdles ยท 1 day ago
Computer User Support Specialists | Remote
United States
Contract
Remote
Mid Level
$60/hr - $110/hrCrossing Hurdles is seeking a Computer User Support Specialist to assist in designing occupation-specific questions and evaluating AI-generated responses. The role involves reviewing troubleshooting scenarios and providing feedback to ensure alignment with professional standards in technical services.
Staffing & Recruiting
Responsibilities
Design occupation-specific questions based on real computer user support workflows
Translate common IT support scenarios into structured prompts for AI evaluation
Review and evaluate AI-generated responses related to troubleshooting, user assistance, and system support
Provide written feedback on accuracy, clarity, and alignment with real-world support practices
Ensure scenarios reflect standards used in professional, scientific, and technical service environments
Work independently while meeting quality benchmarks and delivery timelines
Qualification
Required
Strong years of full-time experience as a Computer User Support Specialist
Professional experience within the Professional, Scientific, and Technical Services sector
Strong understanding of end-user support, troubleshooting, and IT service workflows
Excellent written communication and attention to detail
Access to a desktop or laptop computer (Chromebooks not supported)
Ability to commit a minimum of 15 hours per week for the project duration
Company
Crossing Hurdles
At Crossing Hurdles, we specialise in customised recruitment and staffing solutions designed to drive success for businesses and professionals.
Founded in 2022
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase