ITS Logistics ยท 1 day ago
Night Operations Representative - West Center
ITS Logistics is a company dedicated to nurturing personal and professional growth within the Logistics and Supply Chain industry. The Night Operations Representative will be responsible for tracking and tracing shipments, maintaining relationships with drivers, and ensuring timely communication with customers.
LogisticsRetail
Responsibilities
Tracking and tracing current shipments in the ITS network
Maintaining relationships with drivers and provide support as needed
Producing timely and accurate communication to all customers within the assigned network
Reviewing handoffs and understanding the state of the network daily
Working efficiency and ensuring accuracy of all work
Utilizing technology to properly track orders for on time delivery
Ensuring loads are on time and track and trace updates are sent per the required cadence
Updating delivery windows in Transportation Management Systems (TMS) to reflect actual changes in delivery times due to diversions or cancelations
Escalating concerns, delays, loss failures, loss of revenue and other issues with shipments to appropriate chain of command
Communicating effective hand-offs each shift
Other duties as assigned
Qualification
Required
Minimum of one year experience in the transportation industry preferred, but not required
Good communication skills, including professional business writing, verbal communication, and documentation in TMS
Excellent interpersonal and relationship building skills
High level 'grit' with the ability to persevere and manage issues successfully in high stress situations
Proficient with MS Office Products (Word and Excel)
Company
ITS Logistics
ITS Logistics is a logistics company that offers Retail Compliance services.
Funding
Current Stage
Late StageTotal Funding
unknown2021-06-17Acquired
Recent News
ITS Logistics
2025-11-20
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