Zoom · 4 days ago
Sr. Software Engineer - Digital Marketing
San Jose, CA
Full-time
Hybrid
Senior Level, Lead/Staff
$124K/yr - $271K/yr
8+ years expZoom is a company focused on building the best collaboration platform for enterprises. They are seeking a Senior Engineer - Marketing Technology to design and implement secure, scalable solutions that support global marketing operations, requiring hands-on experience with marketing platforms and strong skills in data integration and problem-solving.
CollaborationInformation TechnologyMessagingSaaSVideo Conferencing
Responsibilities
Unifying customer data across the Zoom ecosystem and transaction tools to enhance efficiency and address business use cases
Integrating data across warehouses (Snowflake, Databricks), transaction platforms (Salesforce), web analytics, and product usage metrics to create a unified data ecosystem
Implementing business use cases across CDPs, ABM platforms, and MAPs (e.g., Salesforce Data Cloud, SFMC, Pardot) to enable seamless omnichannel integration
Designing event-based triggers responding to user actions and content behavior, delivering personalized messaging across email, SMS, WhatsApp, social, video ads, and in-app notifications
Identifying Resolution & Customer 360: Maintaining unified customer profiles through deterministic and probabilistic matching rules to ensure consistent cross-channel customer experiences
Leveraging Artificial Intelligence to Enhance Productivity and Accelerate Business Use Case Implementation
Monitoring and auditing of data flows with complete log visibility for enhanced control
Working closely with Engineering, Product Management, Sales, and Marketing teams to align technical roadmaps with market needs
Qualification
Required
Have a BS or MS in Engineering, Computer Science, or related technical field with 8+ years of experience as a software engineer
Be proficient in Python with advanced database skills, including complex SQL, performance optimization, and large-scale data processing
Possess experience in data engineering and architecture, building batch and streaming pipelines using platforms such as Apache Airflow and Kafka
Have knowledge of real-time data processing frameworks (Apache Flink, Spark Streaming) for event-driven marketing
Possess experience with Customer Data Platforms such as Salesforce Data Cloud, and Marketing Automation Platforms including HubSpot and Salesforce Marketing Cloud
Have knowledge of customer data management, data privacy regulations and secure data architecture
Have demonstrated expertise in digital marketing technologies, including advanced data analytics tools and marketing automation platforms. Problem-solving ability and a blend of technical and business acumen
Own experience in cloud-native technologies with CI/CD pipelines or modern JavaScript frameworks (React, Angular, or Vue.js)
Benefits
A variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health
Support work-life balance
Contribute to their community in meaningful ways
Company
Zoom
Zoom is a software company that offers a communications platform that connects people through video, voice, chat, and content sharing.
5001-10000 employees
H1B Sponsorship
Zoom has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (16)
2024 (178)
2023 (144)
2022 (259)
2021 (86)
2020 (34)
Funding
Current Stage
Public CompanyTotal Funding
$276MKey Investors
ARK Investment ManagementSequoia CapitalEmergence Capital
2021-11-04Post Ipo Equity· $130M
2019-04-19Post Ipo Equity
2019-04-18IPO
Leadership Team
Eric Yuan
Founder & CEO
Xuedong Huang
Chief Technology Officer
Recent News
2026-01-07
2025-12-20
Company data provided by crunchbase