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Nuvance Health · 3 days ago

Specimen Procurement Technician 1 - FT - Day/Eve

Danbury, CT

Full-time

Onsite

New Grad, Entry Level

$18.13/hr - $34.50/hr

0+ years exp

Nuvance Health is seeking a Specimen Procurement Technician 1 to perform phlebotomy and related customer service tasks. The role involves patient registration, specimen collection, and ensuring accurate billing while maintaining confidentiality and excellent customer service.

Health CareHospitalMedical

Responsibilities

Greets customers promptly in a friendly manner, assists patients with special needs, and provides necessary information, always respectful of confidentiality

Acts as Laboratory customer service representative while providing service to inpatients and outpatients

Accurately identifies patient, performs accurate and complete registration and order entry, and obtains necessary consents and signatures, when applicable

Obtains all required information for billing, enters diagnosis code(s) as required. Enters information and follows registration protocols as needed to insure accurate and timely billing of services

Communicates process to patient and collects specimens from patient for subsequent analysis, in accordance with approved techniques and observing Universal Precautions. Delivers samples to the laboratory, logs specimens into Lab using LIS

Communicates well with other staff members to ensure excellent customer service and appropriate follow-up

Alerts appropriate personnel and follows established protocols in operational situations to prevent crisis & service delays

Promotes and maintains working relationships within a multi-skilled team environment to facilitate team visions & goals/teamwork

Participates in education opportunities, staff meetings & in-service as scheduled. Reviews minutes of meetings not attended

Restocks supplies in work area as needed

Employee is responsible for following the policies and procedures related to WCHN compliance protocols

Fulfills all compliance responsibilities related to the position

Performs other duties as assigned