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BoF Careers · 5 days ago

Old Navy Senior Program Manager, Marketing Operations

San Francisco, CA

Full-time

Onsite

Senior Level

$150K/yr - $195K/yr

7+ years exp

Old Navy is on a mission to democratize fashion and create accessible shopping experiences. The Senior Manager of Marketing Operations & Program Management will drive strategic marketing initiatives, streamline workflows, and facilitate cross-functional alignment to ensure high-impact campaign delivery.

Marketing & Advertising

Responsibilities

Lead large, cross-functional marketing programs across various categories, acting as the central point for planning, execution, and issue resolution. This includes seasonal campaigns, go-to-market moments, brand storytelling, and integrated media activations

Collaborate closely with marketing partners to ensure smooth integration and execution of strategic initiatives

Focus on managing the upstream pipeline, including milestones and touchpoints related to Product-to-Market (P2M) and Go-to-Market (G2M) strategies

Own and manage the quarterly and monthly marketing planning processes with precision. Align stakeholders around campaign timelines, deliverables, and key performance indicators (KPIs) to ensure coordinated efforts and success

Partner with channel leads (growth, brand, loyalty, etc.) to integrate strategies into unified marketing executions

Establish and optimize workflow processes; identify and implement tools or technologies to support campaign delivery

Guide junior program managers and coordinators, providing coaching and oversight on campaign execution and problem-solving

Support the Director in strategic planning, budgeting processes, and team infrastructure initiatives

Contribute to measurement reporting of program performance and the evolution of program management best practices

Qualification

Integrated marketing operationsMarketing technology platformsProject managementCross-functional collaborationProblem-solvingCommunication skillsLeadershipOrganizational skills

Required

7+ years of experience in integrated marketing operations, brand/project/program management or similar roles

Skilled in leading complex, multi-stakeholder projects from kickoff to completion

Experience in marketing technology platforms (e.g., Airtable, Asana, Workfront, Monday.com)

Process-oriented, highly organized, and proactive in problem-solving

Able to communicate clearly and influence senior stakeholders

Proven success managing others and leading through influence

Benefits

Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.

One of the most competitive Paid Time Off plans in the industry.

Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.

Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.

Employee stock purchase plan.

Medical, dental, vision and life insurance.