Nissan Motor Corporation · 2 weeks ago
ASE Master Tech - Techline Support Specialist 1
Stanfield, AZ
Full-time
Onsite
Mid Level
4+ years expNissan Motor Corporation is seeking an ASE Master Tech - Techline Support Specialist 1 to join their team in Stanfield, AZ. This role involves providing technical assistance to dealership service technicians regarding vehicle maintenance and repair, while also documenting and analyzing technical information for further investigation.
AutomotiveCustomer ServiceManufacturingSalesTransportation
No H1B
Responsibilities
Provides help desk technical assistance and direction to dealership service technicians regarding vehicle maintenance, service or repair
Provides support consistent with brand values, profitability and cost reduction goals
Documents all cases with required information; searches database for similar and related matches; updates existing reports and closes out completed reports
Analyzes decisions from the customer's viewpoint and recommends actions with the customer needs and values in mind
Provides feedback from dealership technicians regarding countermeasure procedures to various Nissan North America departments
Teams with people from other organizations, independent of borders (functions, regions and affiliates) to complete reporting requirements
As necessary, performs other related duties of which the above are representative
Ability to perform work onsite at Field Quality Center - Smyrna, TN
Qualification
Required
Education: AA degree preferred. Consider equivalent related college or technical courses, seminars and in-house classroom training
Experience: Three or more years of automotive experience, plus one or more years of directly related professional level experience
Job Knowledge and Skill: Thorough knowledge of the maintenance and repair of Nissan and Infiniti vehicles; well-versed in use of technical service manuals and tools. Good interpersonal and communications skills
Computer Skills: Knowledge of word processor, spreadsheet, other PC applications, etc. to output routine products with similar, non-creative formats. Typing speed of 30wpm or better
Preferred
Certification as an ASE Master Technician or equivalent preferred
Benefits
Comprehensive Benefits Package
Medical
Mental health
Parental leave
Retirement savings
Unique Nissan perks
Discounts on lease vehicles as part of our Employee Lease Program
Vehicle Purchase Program (VPP)
Tuition reimbursement programs
Company
Nissan Motor Corporation
Nissan Motor Corporation is a global car manufacturer that sells a full line of vehicles under the Nissan and INFINITI brands.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$7.3BKey Investors
Mizuho Bank
2025-07-11Post Ipo Debt· $5.84B
2022-11-30Post Ipo Debt· $1.46B
2000-01-02IPO
Leadership Team
Mike Lavigne
Vice President, Global Customer Experience & Digital Transformation
Makoto Uchida
Director
Recent News
Business Insider
2026-01-24
2026-01-24
2026-01-23
Company data provided by crunchbase