Marcus Hotels & Resorts · 1 day ago
Human Resources Director
Marcus Hotels & Resorts is seeking a Director of Human Resources for the Hilton Milwaukee, a historic convention hotel. The HR Director will oversee all HR services, lead labor relations, and play a key role in shaping the hotel's strategic vision.
Business DevelopmentHospitalityHotel
Responsibilities
Oversee all areas of Human Resources administration. This includes but is not limited to associate relations, recruiting and onboarding, training and development, benefit administration, leave of absence, workers compensation, policy compliance, union relations, culture building, and community involvement
Lead labor relationships with two (2) unions that includes but is not limited to contract negotiations, contract compliance, contract training, and grievances
Provide guidance on associate relations issues such as investigations, coaching/counseling, and policy enforcement
Recommend, evaluate and support Hilton and Marcus Hotels’ brand training and development programs, as well as remain current with industry trends in order to make necessary enhancements
Facilitate annual goal setting, performance reviews, salary increases, and bonus payouts for all eligible associates
Develop annual budgets for salaried labor and HR operating expenses. Ensure expenses are forecasted correctly on a monthly basis
Act as a member of the Executive Committee. Understand how to best support operational departments by working closely with your peers
Serve as a strategic partner who helps develops high potential leaders and advocates for their progression
Champion associate recognition and service excellence programs such as employee of the month, celebrating positive guest surveys, encouraging cross-departmental appreciation, and continuing to elevate service standards
Ensure communication of and compliance with all policies, standards and practices, as well as federal, state and local legislation pertaining to employment law
Provide Human Resources generalist oversight related to compensation practices, benefit plans and administration, leave of absence administration, workers compensation administration, as well as safety and security compliance
Qualification
Required
Bachelor's Degree or equivalent in a related field
10 plus years of total HR experience, including responsibility for talent acquisition, associate relations, training and development, benefits administration, etc
5 years or more of proven HR leadership experience, preferably in a hotel, resort or hospitality setting
Strong interpersonal skills to interact positively with all levels of the organization
Preferred
Budget management experience highly preferred
Familiarity with PeopleSoft (HRIS) and/or Taleo Enterprise (ATS) helpful
Past Hilton brand experience would be ideal but not required
Previous experience in union settings beneficial
Benefits
Eligible for customary Executive Committee benefits and annual Executive Committee bonus
A free, well-balanced meal every shift
Room discounts at Marcus Hotels & Resorts and Hilton-branded properties
Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa
Free parking
"Two for one" movie theater coupons at Marcus Theatres
Ability to grow your career and transfer from one property to another
Paid time off
Flexible scheduling
Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match
Company
Marcus Hotels & Resorts
Marcus Hotels & Resorts provides hospitality management, business planning development, investment, acquisition and renovation services.
Funding
Current Stage
Late StageRecent News
2025-11-07
BizTimes Milwaukee
2025-09-18
MarketScreener
2025-09-17
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