Uniphore · 1 week ago
Senior Forward Deployed Engineer (FDE)
Uniphore is one of the largest B2B AI-native companies, focused on delivering AI solutions for enterprise needs. The Senior Forward Deployed Engineer will take technical ownership of AI solution deployments, leading the architecture and delivery of customer-specific applications on the Agentic AI platform.
Agentic AIArtificial Intelligence (AI)Computer VisionEnterprise SoftwareGenerative AIMachine Learning
Responsibilities
Lead the technical solution design and implementation of large-scale Agentic and Knowledge AI solutions for key enterprise clients
Act as the primary technical point of contact during solution development and post-deployment optimization
Own and execute projects end-to-end: from integration design to agent workflows and full-stack delivery
Customize platform components as needed—integrating new APIs, building reusable tooling, or extending platform logic
Collaborate closely with cross-functional teams internally and with customers to ensure solution success
Provide structured feedback to Platform Engineering and Product on feature gaps and customer pain points
Contribute to technical best practices and accelerate solution delivery through reusable assets, frameworks, and documentation
Champion observability, monitoring, versioning and telemetry to ensure trustworthy and auditable AI agents
Stay current on RAG, LLM/SLM advancements, Agentic AI tooling, vector/graph databases, retrieval optimizations, multi-modal systems, evaluation frameworks, GPU/Infra trends, fine tuning techniques, security/guardrails and broader landscape of Enterprise & Agentic AI
Qualification
Required
Undergraduate, master's degree or Phd in Computer Science or Data Science
6–10+ years of experience in engineering, with 2+ years in customer-facing or field roles
Proven success building and deploying AI/ML or data-intensive applications in production
Deep full-stack development skills (Python, Node.js/Go, React/Vue) and DevOps experience (Docker, K8s, CI/CD)
Expertise in building data pipelines and integrating with enterprise systems (REST, Python, SQL, GraphQL, Webhooks etc)
Solid understanding of LLMs, Prompt engineering/tuning, Vector DBs (AstraDB, Pinecone, Weaviate etc), RAG pipelines (LlamaIndex, Haystack) and Agent/Workflow Orchestration (LangChain, LangGraph, CrewAI)
Ability to translate ambiguous customer needs into actionable engineering plans
Strong leadership, mentoring, and project ownership abilities
Excellent communication and collaboration across technical and business stakeholders
Preferred
Knowledge of SLM Finetuning and Distillation is big advantage
Experience and knowledge of Agentic development platforms and experience building and delivery enterprise agentic solutions is a huge advantage
Benefits
Annual incentive opportunity based on target achievement
Pre-IPO stock options
Benefits including medical, dental, vision, 401(k) with a match
Generous paid time off
Paid holidays
Paid day off for your birthday
Other paid leave policies to support employees through all phases of life
Company
Uniphore
Uniphore is a business-software company that provides a secure AI platform that deploys agentic AI across every enterprise function.
H1B Sponsorship
Uniphore has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (15)
2024 (5)
2023 (5)
2022 (11)
Funding
Current Stage
Late StageTotal Funding
$880.88MKey Investors
New Enterprise AssociatesSorenson CapitalMarch Capital
2025-10-22Series F· $260M
2022-01-28Series E· $400M
2021-03-26Series D· $140M
Recent News
2025-12-28
thesaasnews.com
2025-11-15
Company data provided by crunchbase