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McKesson · 1 day ago

AIM 28 Business Modernization Senior Director

Pennsylvania, United States

Full-time

Hybrid

Director/Executive

$146K/yr - $243K/yr

10+ years exp

McKesson is an impact-driven, Fortune 10 company that focuses on making quality care more accessible and affordable. They are seeking an AIM 28 Business Modernization Senior Director to drive AI-enabled transformation across the North American Pharmaceutical Services organization, orchestrate modernization efforts, and ensure measurable business outcomes.

BiopharmaBiotechnologyHealth CareInformation TechnologyPharmaceutical

No H1B

Responsibilities

Serve as the AI product strategist and voice of the business, identifying unmet needs, pain points, and opportunities for AI and analytics to drive transformation

Define product vision, problem statements, and success metrics in partnership with business and technical stakeholders

Lead discovery and ideation sessions and first-principles problem solving to translate ambiguous business challenges into well-defined opportunities and prioritized product roadmaps

Develop clear hypotheses for value creation and partner with technical Product Managers and teams to translate these into requirements and execution plans

Ensure alignment between product strategy, data strategy, and business objectives

In partnership with the NAPS business leaders, lead and integrate modernization initiatives across identified Big Bet initiatives

Translate business needs into AI use cases and process requirements. Lead work to design future-state processes that integrate AI capabilities (e.g., machine learning, GenAI / LLM, etc.), including identification of data requirements

Help drive execution, remove roadblocks, manage interdependencies, and ensure measurable business outcomes

Aggregate and synthesize progress ensuring consistency, alignment, and collaboration across initiatives

Identify risks, dependencies, and gaps, and proactively resolve or escalate issues to maintain program velocity

Partner with Finance to develop and maintain robust business cases for initiative

Establish KPIs, track value realization, and provide actionable insights to ensure delivery of expected financial and strategic outcomes

Identify risks or gaps and proactively escalate or resolve issues to support delivery of expected strategic outcomes and objectives

Lead cross-functional workshops and discovery sessions to gather input and build consensus

Communicate process changes and AI impacts clearly to stakeholders at all levels

Act as a change agent, promoting adoption of AI-enabled processes

Constructively challenge legacy processes and mindsets, championing new approaches and fostering a culture of continuous improvement

Develop and execute change management strategies to ensure successful adoption of new processes, systems, and behaviors

Engage and influence top executives, building trust and credibility to drive adoption of modernization initiatives

Embed a culture of innovation, business unit–wide change adoption, and strategic alignment

Champion AI-enabled transformation to deliver both near-term results and long-term business impact

Contribute to enterprise process improvement frameworks and best practices

Ensure compliance with data governance, privacy, and ethical AI standards

Stay current on emerging AI technologies and process improvement methodologies

Recommend innovative solutions and pilot new approaches

Share insights and lessons learned across the organization

Support evaluation of build / buy / partner approaches across technology landscape

Assigned to specific AIM 28 opportunities or Functional areas as part of Transformation

Other duties as assigned

Qualification

AI technologiesBusiness transformationData analyticsFinancial modelingProgram leadershipChange managementInnovationCommunication skillsMentoringCollaboration

Required

Bachelor's degree in business, engineering, technology, or related field or equivalent experience; advanced degree preferred

Typically requires 10+ years of relevant experience. Less years required if has relevant Master's or Doctorate qualifications

10+ years of progressive experience in business transformation, operations, or program leadership specific to healthcare

Demonstrated expertise in business transformation, strategy, or relevant healthcare industry roles

Experience mentoring, coaching, and sharing best practices, particularly in design thinking and transformation

Strong financial acumen, including understanding of financial modeling (e.g., ROI, NPV, IRR, capital allocation)

Deep expertise in AI technologies, data analytics, and their application to business transformation

Proven ability to lead complex projects and workstreams, collaborating with diverse stakeholders to drive results

Skilled at challenging assumptions, probing ideas, and fostering innovative approaches to achieve better business outcomes

Proven ability to create frameworks and synthesize insights across programs, ensuring consistency, alignment, and integration across multiple initiatives

Exceptional communication skills with the ability to craft compelling narratives that influence executive decision-making and alignment

Demonstrated success in driving organizational change, resolving complex issues, and influencing senior stakeholders

Ability to build credibility and rapport with senior leaders, influence without direct authority, and drive cultural and organizational transformation

Thrives in dynamic, evolving environments, quickly adjusting to shifting priorities and taking on new responsibilities to deliver business impact

Ability to travel 20%

Must be authorized to work in the US unrestricted – This position is not eligible for sponsorship