Game Facilitator at Activate Games jobs in United States
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Activate Games · 2 days ago

Game Facilitator at Activate Games

positionBirmingham, AL
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level

Activate Games is focused on fusing technology and physical activity to create innovative live-action gaming experiences. The Game Facilitator role involves engaging with customers, managing game logistics, and ensuring a high-quality gaming experience.

Digital EntertainmentGamingMedia and Entertainment

Responsibilities

Check customers in, take payments, and make reservations
Brief new groups prior to the start of the game
Monitor customers in the gaming area and provide explanations if necessary
Participating with customers in active games if needed to ensure customers have an excellent experience
Maintain the rooms by cleaning, painting, and any required maintenance
Troubleshoot, identify, and make minor repairs in the event of a malfunction

Qualification

Customer service orientationCommunication skillsTroubleshooting abilityMulti-tasking skillsEnergeticOutgoingTime management skillsAdaptability

Required

Strong communication, multi-tasking, and time management skills
Must be flexible and available to work evenings, weekends, and holidays
Ability to adapt to unforeseen situations in a calm and efficient manner
Must be a people person - energetic, friendly, and outgoing, with the ability to command attention in a crowd
A strong customer service orientation with a commitment to delivering an exceptional customer experience
Must be willing to work various shifts starting as early as 9 am and ending as late as 1 am. Managers will work within the given availability
Some troubleshooting and technical ability that can be applied to a wide variety of equipment repair/maintenance needs

Benefits

401(k)
Dental insurance
Flexible schedule
Free uniforms
Health insurance
Opportunity for advancement

Company

Activate Games

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Activate offers high-tech games that test a team’s physical and mental agility across a wide variety of real-life challenges.
dateFounded in 2019
location
Winnipeg, Manitoba, CAN
people-size201-500 employees
web-link
https://activate.games

Funding

Current Stage
Growth Stage

Leadership Team

D
Daniel Haroun
Chief Financial Officer
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Bryce Anderson
Partner
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Recent News

PR Newswire
Activate Opens First France Location at Val d'Europe in Partnership with Hadrena
2025-10-03
PR Newswire
Activate Ranks #7 Overall, #1 in Entertainment on The Globe and Mail's List of Canada's Top Growing Companies
2025-09-26
Seattle TechFlash
Entertainment chain Activate Games replacing former Rite Aid in Roseville
2025-05-17
Company data provided by crunchbase