TEKsystems · 1 day ago
Healthcare Customer Service Representative
TEKsystems is a leading provider of business and technology services, helping clients activate ideas and solutions. They are seeking a Healthcare Customer Service Representative to field calls regarding pension and healthcare plans, ensuring high-level customer service while managing a high volume of calls.
Information Technology
Responsibilities
Field calls from clients & customers, regarding pension plans, healthcare plans, and financial information
Receive upward of 100-150 calls per day
Enter customer info/conversation info into database while fielding inbound call
Field calls with the utmost level of customer service
Inbound phone calls
Pension plans, Disability
High volume calls
Enter customer information
Answer and direct incoming calls in a high volume of call switchboard environment
Ability to answer with a defined script and an enthusiastic manner and time
Multi-tasking and clerical support as assigned by department
Qualification
Required
Field calls from clients & customers, regarding pension plans, healthcare plans, and financial information
Receive upward of 100-150 calls per day
Enter customer info/conversation info into database while fielding inbound call
Field calls with the utmost level of customer service
Inbound phone calls
Pension plans, Disability
High volume calls
Enter customer information
Answer and direct incoming calls in a high volume of call switchboard environment
Ability to answer with a defined script and an enthusiastic manner and time
Multi-tasking and clerical support as assigned by department
Customer Service
Call Center
Bilingual
Inbound Calls
Customer service call center
Call center
Data entry
HS Diploma, GED
Healthcare call center
Medical call center
Healthcare customer service
medical customer service
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageRecent News
2025-11-19
2025-10-29
Company data provided by crunchbase