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Mastercard · 1 week ago

Senior BizOps Engineer

O'Fallon, MO

Full-time

Onsite

Mid, Senior Level

$96K/yr - $163K/yr

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. The Business Operations (Biz Ops) team is seeking a Business Operations Site Reliability Engineer (SRE)/ Operational Readiness Architect responsible for ensuring platform stability and health while fostering developer run ownership.

FinanceFinancial ServicesInformation TechnologyPayments

Growth Opportunities

H1B Sponsor Likely

Responsibilities

Serve as the primary contact responsible for the overall application health, performance, and capacity

Support services before they go live through activities such as system design consulting, capacity planning and launch reviews

Partner with the development and product team of a new application to establish the right monitoring and alerting strategy and create the framework to achieve zero downtime during deployment

Analyses ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns

Qualification

SRE experienceRelational databasesSQL proficiencyCI/CD toolsMonitoring toolsSystem designCapacity planningTroubleshooting systemsProblem-solvingCommunication skillsTeam collaborationFlexibility

Required

BS degree in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent practical experience

Appetite for change and pushing the boundaries of what can be done with automation. Be curious about new technology, infrastructure, and practices to scale our architecture and prepare for future growth

Systematic problem-solving approach, coupled with strong communication skills and a sense of ownership and drive

Interest in designing, analyzing, and troubleshooting large-scale distributed systems

Willingness and ability to learn and take on challenging opportunities and to work as a member of matrix based diverse and geographically distributed project team

Ability to balance doing things right with fixing things quickly. Flexible and pragmatic, while working towards improving the long-term health of the system

Comfortable collaborating with cross-functional teams to ensure that expected system behavior is understood, and monitoring exists to detect anomalies

Preferred

Experience with algorithms, data structures, scripting, pipeline management, and software design

Experience in working across development, operations, and product teams to prioritize needs and to build relationships is a must

Experience in a SRE role or related field

Proven expertise in relational database management systems (RDBMS) such as PostgreSQL and Oracle

Proficiency in SQL, PL/SQL, and PostgreSQL-specific features

Strong understanding of database architecture, performance tuning, and query optimization

Experience in Monitoring tools such as Splunk, Dynatrace

Experience in production support environments and ITIL processes

Experience with industry standard CI/CD tools like Git/Bitbucket, Jenkins, Maven, Artifactory, Groovy and Chef. Experience designing and implementing an effective and efficient CI/CD flow that gets code from dev to prod with high quality and minimal manual effort is required

Understanding of: Client-server relationships, Network concepts (Layer 1 to Layer 3), Stack trace analysis (TCP dumps, heap dumps, CPU/memory analysis, thread dumps), Load balancers and application firewalls, Operating System navigation, Logging and monitoring methods, standards, and tools, High availability and business continuity planning, Caching concepts, Configuration management

Benefits

Insurance (including medical, prescription drug, dental, vision, disability, life insurance)

Flexible spending account and health savings account

Paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)

80 hours of Paid Sick and Safe Time

25 days of vacation time and 5 personal days, pro-rated based on date of hire

10 annual paid U.S. observed holidays

401k with a best-in-class company match

Deferred compensation for eligible roles

Fitness reimbursement or on-site fitness facilities

Eligibility for tuition reimbursement

Company

Mastercard

Glassdoor4.2

Mastercard is a financial network that processes payments between banks and cardholders.

Founded in 1966

Purchase, New York, USA

10001+ employees

http://www.mastercard.com

H1B Sponsorship

Mastercard has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (540)

2024 (319)