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Roanoke Insurance Group Inc. · 1 day ago

MRSGM NA Client Support, Surety Bonds - TEMP

New York, United States

Full-time

Hybrid

New Grad, Entry Level

$20/hr - $20/hr

Roanoke Insurance Group Inc. is looking for a Temporary Employee – Client Support, Surety Bonds to join their team in New York, NY. The role involves providing quality customer service and performing administrative duties to support bond business operations.

Auto InsuranceCommercial InsuranceFinancial ServicesInsurance

Diversity & Inclusion

No H1B

Hiring Manager

Megan Harrington

Responsibilities

In accordance with the objectives and procedures outlined by management, to provide quality and profitable customer service and to perform administrative duties necessary to maintain and grow bond business

Assist service team with bond requests. This includes, but is not limited to: new client setup, bond issuance, bond terminations, bond riders, broker of record changes, billing, scanning/imaging documents, bond renewals, underwriting submissions and additional projects as assigned by Bond Manager

Utilize all available resources in order to properly obtain/maintain underwriting information

Maintain follow-up system to ensure requests are processed timely

Create and maintain positive relationships with customers and peers

Provide backup support, as requested

Qualification

Customer serviceTime managementCommunication skillsOrganizational skillsInterpersonal skillsDetail-orientedIndependent work

Required

Bachelor's Degree Preferred or equivalent work experience

Excellent time management, customer service and interpersonal skills

Strong communication skills (written, verbal and listening)

Well organized with an aptitude for details

Able to work independently while taking ownership of a task through completion

Benefits

Generous healthcare plans

Voluntary dental & vision plans

401(k) plan

Flexible spending plans

Health Savings Accounts (HSA)

Paid time off

Paid holidays

Tuition reimbursement

Short/long term disability

Paid Parental Leave

Employee Assistance Program (EAP)

Employee Wellbeing Program

Community involvement

Life insurance

Company

Roanoke Insurance Group Inc.

Roanoke delivers risk solutions with unmatched responsiveness, knowledge, and dedication to help you succeed in the supply-chain logistics and global trade industry.

Founded in 1935