Tailored Management ยท 3 months ago
Test Job Sep 26 - CSR PH
Test Company is a leading financial and wealth management organization, and they are seeking a Customer Service Representative to assist with incoming calls and provide account service and resolution. This role involves handling various service inquiries on Brokerage accounts in a high-volume environment with opportunities for growth.
ConsultingHuman ResourcesInformation Technology
Responsibilities
Client Support Service Professionals handle incoming phone calls regarding various service inquiries on Brokerage accounts
Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics
Functional support areas include Brokerage Cash Management products and services, Brokerage Online (client website) and Mobile app, and general account or financial related inquiries
Successful applicants will be highly professional, career driven, and committed to World-Class Service
Ability to contribute in a fast paced, team-oriented environment
Aptitude to multi-task and adjust quickly to change in a busy financial service center
Qualification
Required
Ability to contribute in a fast paced, team-oriented environment
Aptitude to multi-task and adjust quickly to change in a busy financial service center
Previous contact center experience
Should you accept an offer for an opportunity with this client, we do require a background check, fingerprinting, employment verification for the past 7 years and verification for your highest level of education completed
Preferred
College degree preferred
Possess general knowledge of financial markets
Company
Tailored Management
Tailored Management is a staffing and recruiting company that offers information technology staffing and recruitment services.
H1B Sponsorship
Tailored Management has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2020 (2)
Funding
Current Stage
Late StageLeadership Team
Company data provided by crunchbase