Bonobos · 1 day ago
Guideshop Manager
PHOENIX Retail, LLC operates the Bonobos brand, which is known for its innovative retail model and exceptional fit. The Guideshop Manager will be responsible for driving business results, creating an exceptional customer experience, and managing a team of Guides to foster a vibrant retail environment.
E-CommerceFashionRetailShoes
Responsibilities
Drive business results by analyzing business trends, maximizing daily sales plans, and developing Guides
Analyze business results in your Guideshop to identify and coach opportunities, as well as celebrate successes
Create an exceptional customer experience by having a strong presence on the sales floor and modeling optimal selling behaviors
Preserve long-term customer relationships by maximizing the Guideshop client book and maintaining outreach expectations
Manage Guideshop expense budget, payroll control, and procedural compliance
Identify opportunities to generate traffic to the Guideshop by promoting brand awareness within the market
Recruit, hire, develop, and retain top talent
Execute and maintain strong visual merchandising standards
Inspire, motivate, and lead through Bonobos Core Virtues
Foster an environment of innovation and promote an entrepreneurial mindset
Qualification
Required
Have in-depth retail experience
Have a minimum of 3-5 years managing a retail store or relevant experience
Consistently achieve personal and overall store sales goals
Able to work a flexible schedule according to the needs of the business, including evenings, weekends, and holidays
Preferred
Have an entrepreneurial spirit and are excited by the evolving retail landscape
Cultivate an environment of genuine customer connection where all customers feel welcome, heard, and valued
Are a triple threat that is made up of equal parts training, sales, and operations
Have a thorough understanding of our brand's style and mission: Make Fit Happen for Every Body
Lead by example and are enthusiastic about coaching and mentoring your team
Create and ensure a cohesive work environment that inspires engagement
Self-motivated and confident in your ability to network and generate leads
Strong time management and organizational skills
Company
Bonobos
Bonobos is an e-commerce driven clothing brand focused on delivering great fit and excellent customer service.
Funding
Current Stage
Late StageTotal Funding
$127.65MKey Investors
Coppel CapitalAccelNordstrom
2023-04-13Acquired
2014-07-02Series D· $55M
2013-03-13Series Unknown· $30M
Recent News
globalventuring.com
2025-12-30
2025-12-30
2025-12-30
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