Veterans Sourcing Group, LLC · 4 months ago
Salesforce Business Analyst/Manager
Roseland, NJ
Full-time
Hybrid
Senior Level
5+ years expVeterans Sourcing Group, LLC is seeking a Salesforce Business Analyst Manager responsible for leading a team of Salesforce Business Analysts to deliver Salesforce solutions that meet business objectives. The role involves business analysis, product management, and user experience to optimize the Salesforce platform for usability and performance.
Human ResourcesRecruitingStaffing Agency
Responsibilities
Lead, mentor, and develop a team of Salesforce Business Analysts, fostering a culture of continuous improvement and customer focus
Oversee the end-to-end requirements lifecycle, including gathering, analysis, documentation, and validation for Salesforce projects and enhancements
Act as a product owner for Salesforce initiatives, collaborating with stakeholders to define product vision, roadmap, and success metrics
Leverage advanced SQL skills to analyze data, generate insights, and support data-driven decision-making
Apply strong analytical skills to evaluate business processes, identify improvement opportunities, and design scalable Salesforce solutions
Champion user experience (UI/UX) best practices, ensuring solutions are intuitive, efficient, and aligned with user needs
Facilitate workshops, requirements sessions, and user acceptance testing (UAT) with business users and technical teams
Collaborate with Salesforce administrators, developers, and third-party vendors to deliver high-quality solutions on time and within scope
Develop and maintain comprehensive documentation, including process flows, user stories, wireframes, and training materials
Monitor Salesforce platform usage, adoption, and customer satisfaction, recommending enhancements to drive engagement and ROI
Stay current with Salesforce releases, features, and industry trends, ensuring the team's skills and solutions remain up-to-date
Ensure compliance with data governance, security, and privacy policies
Qualification
Required
Bachelor's degree in Business, Information Systems, Computer Science, or related field (Master's preferred)
5+ years of experience as a Salesforce Business Analyst, with at least 2 years in a leadership or management role
Demonstrated experience in product management, including defining product vision, roadmaps, and KPIs
Advanced SQL skills with proven ability to extract, analyze, and interpret complex data sets
Strong analytical and problem-solving skills, with a focus on delivering actionable insights
Experience designing and optimizing UI/UX for business applications, preferably within Salesforce
Salesforce certifications (e.g., Salesforce Administrator, Business Analyst, or Consultant) strongly preferred
Proven experience with Salesforce Sales Cloud, Service Cloud, and/or other Salesforce products
Excellent leadership, communication, and stakeholder management skills
Experience with Agile/Scrum methodologies is a plus
Ability to manage multiple projects and priorities in a fast-paced environment
Preferred
Experience in [industry, e.g., insurance, financial services, healthcare, etc.]
Familiarity with Salesforce integration tools and AppExchange solutions
Change management and training experience
Experience with wireframing/prototyping tools (e.g., Figma, Sketch, Balsamiq)
Company
Veterans Sourcing Group, LLC
Welcome to the Veterans Souring Group company profile. Veterans Sourcing Group (VSG) is a “Service Disabled Veteran Owned Small Business – SDVOSB”.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase