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State of Tennessee · 1 day ago

TBI VICTIM SERVICES COORDINATOR 1 - 01072026-74047

Shelby County, TN

Full-time

Onsite

Entry Level

$5,100/mo - $7,646/mo

3+ years exp

The State of Tennessee is seeking a TBI Victim Services Coordinator to provide assistance to victims and their families affected by criminal activity. This role involves communicating victims' rights, offering crisis intervention, and collaborating with various agencies to ensure support for victims during investigations.

AgricultureChildrenEducationGovernmentHealth Care

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Communicates the victims' rights, the investigative process, the criminal justice process, and available supportive services to victims and witnesses involved in Tennessee Bureau of Investigation (TBI) investigations in compliance with federal and state law

Provides basic crisis intervention and emotional support to victims

Assists victims in gathering documents for victim compensation claims

Collaborates with TBI Special Agents through the life of each case to ensure appropriate services and support are provided to victims and TBI Special Agents

Establishes and maintains a positive working relationship with internal and external partners to ensure successful partnerships [i.e., District Attorneys (DA's) office, the Federal Bureau of Investigation (FBI), local law enforcement, Department of Children's Services (DCS), and non-governmental organizations (NGOs)]

Protects the confidentiality of victims, witnesses, and their role in case development

Maintains open and consistent communication with leadership to share successes, address challenges, and identify needs related to victim advocacy

Documents victim services provided in a timely and accurate manner to ensure comprehensive and compliant records

Participates in developmental training focused on victim services to enhance proficiency in daily tasks

Assists with and/or observes community and victim-centered events and outreach efforts to support engagement and awareness initiatives

Qualification

Bachelor's degreeLaw enforcement experienceCounseling experienceCrisis interventionVictim advocacyCustomer serviceSelective attentionPersonal computerActive listeningCommunication skillsCollaboration

Required

A bachelor's degree and three years of full-time experience in law enforcement, counseling, social work, or a related social service field

A graduate degree may substitute for the required experience to a maximum of two years

Supply a fingerprint sample in a manner prescribed by the TBI for a fingerprint based criminal history records check

Complete a criminal history and background disclosure form in a manner approved by the appointing authority and agree to release all records involving any criminal history or necessary records to the appointing authority

Be subject to an intense background investigation in a manner prescribed by the appointing authority, which includes but not limited to a check of State and Federal criminal records, driving history, social media accounts, credit check, education, military, previous employment, drug use, and reference verification

A valid driver's license

For the past five years, the candidate's driver record must not have record of the following violations: driving under the influence (DUI), reckless driving, license suspension for moving violations, more than 4 moving violations