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Ergon Inc. · 1 day ago

Dispatcher

Warren County, MS

Full-time

Onsite

New Grad, Entry Level

Ergon Marine & Industrial Supply, Inc. is a family-owned oil and gas company based in the Jackson, MS area, seeking a Dispatcher to support marine traffic on the Mississippi River. The Dispatcher will be responsible for relaying information between customer vessels and the appropriate departments, ensuring efficient communication and order processing.

AdvertisingEnergyMarketingRenewable Energy

H1B Sponsor Likely

Responsibilities

Primary switchboard phone operator

MMT on-call answering service during nights and weekends

Monitor emails frequently for incoming boat orders, verifying recipients and forwarding to the correct departments if necessary

Customer orders received by phone are forwarded to the appropriate department or a message taken and given to the appropriate department as soon as possible

Fleeting orders received by email or phone are called directly to a harbor boat via radio for immediate orders and entered into the TowWorks system

Complete Barge Movement Form for order pertaining to local dock work

Create a boat sheet for all customer vessel orders notating all services requested

Communicate with customer vessels daily to obtain current location and updated ETA passing this information to all departments on the ETA Notification form or by phone if necessary

Maintain updated ETA Customer Vessel Board and boat sheets

Verify Parts List against Boat Sheets

Verify ETA Notification form from Grocery Department against boat sheets

Call loading instructions to all departments using the PA system

Maintain Vessel Traffic Log using AIS

Communicate emergency situations with 911 Dispatch

Assist Vicksburg Information Center (VIC) during high water event

Complete Vehicle Release Form for crew vehicles left on EMIS property

Process Crew Change to include the following:

Scan TWIC card for incoming crew members

Record on and off crew members on a Parts Ticket requesting one crew member to sign the ticket

Qualification

Clerical experienceOrganizational skillsCommunication skillsTWIC CardClear speaking voiceAttention to detailTeamwork

Required

High school diploma or GED

Must work well with others

Strong organizational skills; good communication skills; attention to detail

Clerical experience

Clear and articulate speaking voice

Minimum of 2 weeks on-the-job training with experienced dispatcher

Must obtain or be in possession of a valid TWIC Card (Transportations Workers Identification Credential)

Must be able to work the following shift; 3 days 5am-5pm, 3 nights 5pm-5am, and 3 days off

Benefits

401(k) Matching

Health

Life

Dental

Holidays

Vacation

Sick Leave

Tuition Assistance

Profit Sharing

Company

Ergon Inc.

Family-owned and operated, the Ergon companies were brought together over 60 years ago in the petroleum industry's service sector.

Founded in 1954

Flowood, Mississippi, USA

1001-5000 employees

http://ergon.com

H1B Sponsorship

Ergon Inc. has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (9)

2024 (1)

2022 (3)

2021 (1)

2020 (2)