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Wind Creek Hospitality · 1 day ago

Benefits Specialist

East Hazel Crest, IL

Full-time

Onsite

Entry, Mid Level

$53K/yr - $65K/yr

2+ years exp

Wind Creek Hospitality is seeking a Benefits Specialist to manage employee benefits and leave of absence requests. The role involves administering benefits programs, maintaining employee files, and providing excellent customer service to employees regarding their benefits inquiries.

CasinoGamingHospitality

Comp. & Benefits

Responsibilities

Administers all aspects of leave programs and policies in accordance with the applicable federal and state employment laws (FMLA, ADA, USERRA, etc.)

Coordinates and organizes all medical information and ensures that HIPAA and Employee Privacy guidelines are closely monitored and effectively executed

Maintains appropriate contact with all employees on leave to ensure all relevant completed medical documentation is submitted for timely review and coordinates all aspects of return to work

Excellent Customer Service skills

Must be focused on and interested in delivering high quality service to employees

Documents all calls and communicates employee needs to appropriate parties. Follows up and completes all work originating from employee phone calls, in-person, or on-line communication

Creates and maintains benefits file on every employee. Updates information as necessary or required from in-person requests and on-line request for changes/updates

Contact carrier representatives to assist with the resolution of administrative problems and various questions or concerns

Maintains benefit-related manuals and materials

Ensures the accuracy of all benefits enrollments in the benefits administration system and payroll system to provide vendors with accurate eligibility information

Updates the information on the employee ‘intranet’ site to ensure accuracy

Tracks activities of COBRA vendor to ensure notices are timely sent, track employee COBRA payments. Issue manual COBRA notices when necessary

Ensures the documentation/applications/certificate of health of medical, dental, vision and optional insurance products are accurate, complete and submitted to carriers

Delivers benefits information at New Hire Orientation on a weekly basis

Assist the Management Team of Compensation and Benefits as requested or assigned

Other duties and responsibilities as assigned

Qualification

Employee benefits administrationFMLA policiesInsurance policies knowledgeMicrosoft Dynamics GPExcel proficiencyOutstanding verbal skillsCustomer service skillsOutstanding written skills

Required

High School diploma or GED required or currently enrolled and successfully complete a GED program within 6 months from start date as a condition of continued employment

Bachelor's Degree with two (2) years' experience directly working with the administration of employee benefits, FMLA policies and procedures and insurance policies such as, group life, medical, dental, vision, short and long term disability, and retirement plans from a mid-size company– required

OR an Associate's Degree with four (4) years' experience directly working with the administration of employee benefits, FMLA policies and procedures and insurance policies such as, group life, medical, dental, vision, short and long term disability, and retirement plans from a mid-size company– required

Outstanding verbal and written skills– required

Experience and ability with setting-up Excel workbooks, spreadsheets, reports, knowledge of Word Windows required (Skills test)-required

Willing to work odd and irregular hours including nights, weekends, and holidays

Willing to travel and participate in training as recommended or required

Must have an Occupational License (or the ability to obtain and maintain a license) pursuant to the Illinois Gaming Act and remain in good standing with the Illinois Gaming Board as a requirement for this position