Apply on Employer Site

Kings III Emergency Communications · 2 days ago

Sales Development Manager

United States

Full-time

Remote

Mid, Senior Level

$80K/yr - $96K/yr

2+ years exp

Kings III Emergency Communications is a growing company focused on providing critical communications services. They are seeking a Sales Development Manager to lead a team of Sales Development Representatives, focusing on opportunity creation and professional development while driving team success through operational strategy and collaboration.

Facility Management

Comp. & Benefits

Responsibilities

Lead, coach, and develop a team of SDRs

Set expectations and coach to performance goals including activity volume, appointments set, conversion to agreement, and unit wins

Create a healthy, accountable, and positive culture that supports both individual and team development

Partner with Sales Enablement and HR to recruit, onboard, and retain top talent

Effectively manage team metrics via SDR performance dashboards (Salesforce and Power BI), associated reporting and sales enablement platform analytics (SalesLoft)

Lead weekly, monthly, and quarterly performance reviews

Contribute to and nurture a culture of metrics-driven decision-making without losing sight of the people behind the numbers

Diagnose individual SDR performance issues and work with Director to create effective action plans

Continue to collaborate with fellow managers and Director to evolve and improve SDR systems, cadences, and outbound processes

Support optimizing the SDR tech stack including Salesforce, SalesLoft, and Monday.com

Support efforts to integrate AI tools and emerging technology into outbound prospecting efforts, including pilot testing and rollout planning

Work closely with Marketing to identify trends, share feedback, and optimize lead generation efforts

Collaborate with BDMs and regional leaders to align SDR outreach with market opportunities

Monitor and improve SDR-to-BDM alignment to ensure clean handoffs and maximize conversion

Qualification

B2B outbound cold callingSalesforceSalesLoftPower BITeam leadershipCoaching skillsHumorInterest in AI toolsCollaborationAdaptability

Required

High school diploma or equivalent

2+ years of B2B outbound cold calling with a track record of exceeding quota

Experience managing SDR teams OR 2+ years SDR experience at Kings III with a track record of overperforming both in appointment quota and quality metrics, proactively assisting team members and leading while not in a direct leader role

Strong coaching and development skills, knows how to get the best out of people while maintaining accountability

Familiarity with Salesforce, SalesLoft and business intelligence tools (Power BI a plus)

A balanced approach, metrics-oriented but not obsessed, collaborative but decisive

A genuine interest in learning and applying new tools, especially AI, to outbound selling

Comfortable navigating ambiguity and making fast, informed decisions

Adaptable, humorous, and humble, someone who fits well within a company that values people as much as performance