Lumen Solutions Group Inc. · 1 month ago
Senior Communications Specialist
Lumen Solutions Group Inc. is seeking a Communications Specialist to support strategic communications, events, and enterprise-level initiatives for a leading organization supporting all BCBS plans. This role will contribute to strategic planning, conference support, and development of communications materials for internal audiences.
Information Technology & Services
Responsibilities
Contribute to strategic planning efforts for enterprise-wide communication initiatives
Understand business objectives and translate them into clear, effective communication strategies and deliverables
Draft, edit, and review high-quality communications for internal audiences across all levels, including executives
Develop content for newsletters, websites, and internal communication channels
Ensure messaging is clear, accurate, consistent, and aligned with organizational goals
Support all phases of the communication lifecycle, from planning and drafting to distribution and post-campaign review
Analyze metrics and prepare documentation to assess communication effectiveness
Develop and maintain Standard Operating Procedures (SOPs) and other communication-related documentation
Ensure documentation is current, organized, and aligned with best practices
Collaborate with external customers/stakeholders to coordinate and deliver communication materials
Provide support for enterprise-level messaging and align external communication with organizational priorities
Provide logistical and planning support for conferences and events, including a major annual conference held in April at varying locations
Assist with event communications, planning materials, agendas, and coordination with internal and external stakeholders
Qualification
Required
Bachelor's Degree required
3–6 years of professional communications experience (7+ years will not be considered)
Experience as a communications generalist with strong writing and editing skills
Prior experience supporting events or conferences, including logistical coordination
Ability to develop SOPs and manage communication processes
Strong understanding of communication metrics and documentation best practices
Ability to work collaboratively with internal and external stakeholders
No healthcare industry experience required
Portfolio not required for submission but must be provided if selected for interview