Microsoft · 1 day ago
Cloud Solution Architect - AI Workforce
United States
Full-time
Remote
Mid, Senior Level
$85K/yr - $170K/yr
2+ years expMicrosoft is a global leader in technology, and they are seeking a Cloud Solution Architect specializing in AI Agents & Evaluations. This role involves designing and implementing AI-driven workflows for enterprise customers, leading evaluation strategies, and mentoring peers to influence product direction and ensure customer success.
Application Performance ManagementArtificial Intelligence (AI)Business DevelopmentData ManagementDevOpsInformation ServicesInformation TechnologyManagement Information SystemsNetwork SecuritySoftware
No H1B
Responsibilities
Architect and deploy AI agent solutions leveraging Microsoft Copilot Studio, Agent Builder, and declarative frameworks
Define evaluation strategies for agent performance, safety, and compliance using metrics such as task success rate, latency, and failure rate
Mentor peers and guide readiness efforts aligned to corporate priorities like security, resilience, and AI innovation
Generate and evolve IP for emerging AI scenarios and represent Microsoft in technical communities through events, presentations, and content creation
Act as the voice of the customer, synthesizing insights to influence product roadmaps and program improvements
Translate customer challenges into solutions aligned with Microsoft’s platform strategy, ensuring clear articulation of ROI and business outcomes
Anticipate dissatisfaction, define conditions of success, and ensure a seamless, connected customer experience that accelerates adoption and transformation
Deliver operational excellence across engagements by applying governance principles and managing risk proactively
Execute value-based deliverables and prepare customers for operational readiness, long-term adoption, and well-architected, AI-enabled solutions
Identify and capture new opportunities for consumption and usage, collaborating across teams to accelerate deployment and ensure measurable customer impact
Qualification
Required
Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 2+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting + OR equivalent experience
Microsoft is unable to sponsor a work visa for this role due to the nature of the role's job duties
Preferred
Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 5+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting + OR Master's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 3+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting + OR equivalent experience
2+ years experience working in a customer-facing role (e.g., internal and/or external)
2+ years experience working on technical projects
Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications)
Advanced experience in Azure/M365 administration, development, and DevOps processes
Proven expertise in Azure AI workloads, Copilot extensibility, and agentic frameworks
Strong understanding of evaluation methodologies for AI systems (offline and real-time)
Proficiency in TypeSpec, Microsoft 365 Agents Toolkit, and orchestration patterns
Excellent consultative and stakeholder influence skills
Demonstrated ability to lead technical engagements across global enterprise customers
Experience driving adoption of AI-powered workflows and Copilot extensibility at scale
Strong capability in risk management and governance for AI deployments
Track record of mentoring and enabling technical readiness within diverse teams
Familiarity with Retrieval-Augmented Generation (RAG), multi-agent orchestration, and declarative agent design
Knowledge of compliance frameworks and responsible AI principles
Hands-on experience with metrics-driven evaluation and quality assurance for AI agents
Ability to represent Microsoft in technical communities through events, presentations, and content creation
Company
Microsoft
Microsoft is a software corporation that develops, manufactures, licenses, supports, and sells a range of software products and services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$1MKey Investors
Technology Venture Investors
2022-12-09Post Ipo Equity
1986-03-13IPO
1981-09-01Series Unknown· $1M
Leadership Team
Satya Nadella
Chairman and CEO
Vukani Mngxati
Chief Executive Officer - Microsft South Africa
Recent News
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2026-01-06
2026-01-06
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