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Stellantis · 4 days ago

Dealer Warranty Data Analyst & Program Manager

Auburn Hills, MI

Full-time

Onsite

Mid Level

3+ years exp

Stellantis is a leading automotive company seeking a Dealer Warranty Programs Specialist to join their Technical Service Organization team at Mopar Headquarters. This role involves managing dealer programs related to warranty claims and improving data analysis using various systems.

AutomotiveIndustrial ManufacturingRetailTransportation

H1B Sponsor Likely

Responsibilities

The evaluation program has been established for several years. A thorough analysis of the existing criteria, along with an exploration of potential alternatives, is required to ensure continued effectiveness. Leading this comprehensive review will be among the initial and critical responsibilities of the selected candidate

Development of criteria to determine vehicle repeat repairs

Learning and updating SAS code used in evaluation processes

Weekly, monthly, and quarterly updates to dealer facing website

Evaluation, assignment, and communication of results at the dealer level and with and Field Operations

Coordination with Claim System Business owner to ensure proper system parameters

Use of AI and other analytics tools to improve understanding of repair order data analysis

Partnership with Global for common repair information standards

Coordination with Technical Assistance evaluation of repair information quality

Analysis of dealer claims data compared to plant vehicles to identify potential dealers

Contacting dealers and Field Operations personnel for dealer selection in program

Establishing frequency of contacts between plant and dealership

Support of cross functional team (Assembly, Field Operations, Service)

Qualification

Data analytics experienceSAS Enterprise GuideSQLPythonSnowflakeMS Office 365Multi-taskingVerbal communicationWritten communicationInterpersonal skills

Required

Bachelor's degree

3+ years of data analytics experience

Experience using SAS Enterprise Guide or Snowflake

Proficiency in SQL, Python, R, etc., with hands‑on experience applying these languages to data analysis, data manipulation, and reporting tasks

Proficient in MS Office 365

Must be able to build presentations and deliver to groups

Ability to interact effectively with various management levels

Ability to multi-task and prioritize in a challenging and fast-paced work environment

Ability to deal effectively with a wide range of dealership personnel and field operations staff

Preferred

Data analytics across multiple platforms (SAS, Stellantis Global Claim System, Snowflake, Palantir)

Engineering level systems expertise

2 years or more experience with Dealership &/or Field Claims systems and processes

Existing, positive, relationships within dealer facing organizations

Benefits

Comprehensive Health & Well-being Coverage

Family Building Benefit

Generous Paid Time Off

Competitive Retirement Savings Plans

Income Protection & Insurance Options

Company Vehicle Lease Program

Support for Your Growth and Giving Back

Tuition reimbursement

Student loan refinancing programs

18 paid volunteer hours each year to make a difference in your community

Company

Stellantis

Glassdoor3.7

Stellantis is an Franco-Italian-American automotive holding company that manufactures automobiles.

Founded in 2021

Hoofddorp, Noord-Holland, NLD

10001+ employees

https://www.stellantis.com/

H1B Sponsorship

Stellantis has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (2)

2024 (3)

2023 (2)