Apply on Employer Site

Goodwill Industries of El Paso Inc. · 1 day ago

Sales Associate

#58 East - El Paso, TX 79925

Full-time

Onsite

New Grad, Entry Level

0+ years exp

Goodwill Industries of El Paso Inc. is seeking a Sales Associate/Cashier who provides customer service, transports merchandise to the sales floor, stocks shelves, rotates, and displays merchandise, and operates the cash register. The role involves assisting customers, maintaining store cleanliness, and supporting individuals with disabilities or disadvantages.

Retail

Responsibilities

Responsible for operating the cash register accurately, bagging items, counting cash drawers, providing customer service, and handling returns

Assist customers in a professional and courteous manner. Assist with general store, production and/or donation center duties as assigned

Functions may also include general cleanliness of the store, answering questions about different items, and directing people to certain areas of a store

Provides good customer service by greeting customers, offering assistance in selecting merchandise and offering alternative or additional merchandise when the customer is making a purchase. Greet every customer with “Good Morning (Afternoon)” as they routinely perform their duties

Maintains a neat and orderly appearance in the store which includes stocking merchandise, returning merchandise to the proper place, rearranging merchandise moved by customers, dusting, sweeping, and all other housekeeping duties

Assists in the rotation of merchandise according to established procedures

Relieves other clerks during breaks, lunch, and emergencies

Accurately operates the cash register, including sales, voids, over-rings, correct pricing, inventory control, receipting to customer, accepting money, credit cards, checks, and making change according to SOP’s. Responsible for cash register funds including before and after counts, daily reports, and accounting for overages and shortages

Report supply needs to Supervisor

Assists with the security of the cash register, store inventory, and observes all customers to reduce the pilferage of Goodwill property. Recognizes that all items donated or purchased by Goodwill belong to the company and are not to be taken, given away, or sold inappropriately

Ability to communicate with customers, co-workers, and supervisor in a professional manner. Answer customer questions and concerns or refer to the Supervisor for further information

Assists the Store Management with cash, cash receipts, and reporting all unusual or suspicious occurrences as they happen to management

Assists customers in the dressing rooms and always keeps the area clean

Assists with the achievement of sales goals for the store

Attends meetings and training sessions as required

Maintains acceptable attendance, personal hygiene, and dress code standards including wearing company issued name badges

Works closely with store management and other associates to ensure donations reach the sales floor in a timely manner

Cleans up all work areas at the end of each shift

Cleans toppers and replaces merchandise as needed. Display merchandise in store according to the guidelines

Follows all company and department policies and procedures

Demonstrates excellent work habits for employees and program participants, maintaining a good attitude towards the operation of the entire facility, and is a positive role model for individuals receiving rehabilitation services

Ensure all safety rules are adhered to and the general upkeep of the area meets the standards of Goodwill Industries of El Paso, Inc. Reports accidents or injuries immediately

Maintains an elevated level of confidentiality regarding Goodwill Industries of El Paso, Inc. and persons receiving services

Assists in other areas as requested

Qualification

Cash register operationCustomer serviceRetail experienceBasic math skillsEnglish proficiencyTeamworkPositive attitudeFlexibility

Required

Minimum of six months' experience in a retail store operating a cash register, counting money, and making change

Must have a pleasant and friendly attitude

Basic reading, writing, and math skills

Ability to read, write and speak English and have a basic math aptitude

Ability to realistically assess the values of merchandise

Ability to follow written or verbal instructions

Must be able to work various schedules and flexible hours (including nights and weekends)

Must be willing to transfer to other stores as requested

Ability to work with a minimum of supervision

Ability to develop and maintain effective working relationships with supervisors, co-workers, customers, donors, and persons receiving services

Ability to maintain a positive, friendly attitude and a neat, clean, and well-groomed appearance

Ability to provide support services by working with disabled/disadvantaged persons and assisting in the rehabilitation process of Goodwill Industries of El Paso, Inc