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State of Tennessee · 3 days ago

RANGE COMPLEX PROGRAM MANAGER - 74075

Davidson County, TN

Full-time

Onsite

Senior Level

$5,100/mo - $6,373/mo

5+ years exp

The State of Tennessee is seeking a Range Complex Program Manager to oversee the MALETA range training facilities. This role involves managing operations, scheduling, and ensuring the facilities are maintained while supervising a team and coordinating with various stakeholders.

AgricultureChildrenEducationGovernmentHealth Care

Responsibilities

Oversee the scheduling of the MALETA Range Complex facilities and works directly with customers handling their requests and needs

Manages direct reports on the Range Complex team

Prepares and monitors annual IPPs for all direct reports

Attends all MALETA Leadership meetings

Regularly holds One on One meetings with direct reports

Completes onboarding for any new hire

Respond quickly to calls and emails to reserve the range training facilities

Listens and asks questions to determine the customers needs and often makes recommendations

Proactively and quickly resolve any conflicts when they occur

Maintains a high level of professionalism and competence when dealing with customers

Being comfortable working with a variety of staff and senior executives is required

Uses client feedback to make recommendations for improvements

As needed, initiates online work orders for repairs, temperature controls, etc., as well as any special requests for unique configurations of the specialty rooms, (such as the Tennessee Rooms) with specific instructions including drawings

Coordinates facility management with weekly schedules for upcoming, specialized training events

Coordinates with STS on the technical needs for all range facilities, to include range scoring processes, classroom audio visual needs, among others

Performs regular inspections of meeting space, ranges, and reset as necessary

Completes other duties and projects assigned

Qualification

Program managementCustomer serviceMicrosoft OfficeAnalytical skillsSupervisory skillsInterpersonal relationshipsBasic math functionsOrganizational skillsDetail-orientedWritten communicationVerbal communication