JPMorganChase · 1 day ago
Loan Servicing Analyst
Fort Worth, TX
Full-time
Onsite
Senior Level
5+ years expJPMorganChase is one of the oldest financial institutions, offering innovative financial solutions to a diverse clientele. As a Loan Servicing Analyst in the Global Securitized Product team, you will manage daily client activity, resolve discrepancies, and ensure Service Level Agreements are met while acting as the primary interface with clients.
Asset ManagementBankingFinancial Services
Responsibilities
Process customer funding and paydown requests
Balance customer funding and operating accounts
Perform warehouse facility maintenance and facilitate training for new application users
Report, research, review, and approve cash flows
Ensure accurate and timely escalation and resolution of inquiries; demonstrate adaptability to business needs
Utilize technology/applications to analyze client disputes and offer solutions
Report on defects and enhancements to applications and processes
Participate in application user acceptance testing
Drive risk and control agenda and take personal ownership
Prioritize and manage workflow, escalating when required
Read and analyze loan level activity with resolution
Qualification
Required
Bachelor's degree from an accredited university
5 years' experience with accounting and collateral management
Proven ability to work independently with excellent judgment
Experience reading and interpreting loan documentation or related analytical experience
Extensive experience managing high volume workflow and account assignments to comply with SLA
Experience in approval and release of required agency forms submitted by client
Team-oriented with excellent communication, interpersonal, and client service skills
Self-reliant, requires minimal supervision
Highly organized with ability to manage multiple competing priorities
Intermediate knowledge in performance metrics and client invoices
Intermediate Excel and PowerPoint knowledge
Preferred
Experience communicating with clients over the phone
Schedule: 100% in office Monday – Friday, 9:30am – 6:30pm CST
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
JPMorganChase
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
10001+ employees
H1B Sponsorship
JPMorganChase has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (3471)
2024 (3469)
2023 (3395)
2022 (3594)
2021 (2515)
2020 (2495)
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-02-01IPO
Leadership Team
Allison Beer
CEO of Card Services and Connected Commerce
Dan Mendelson
CEO, Morgan Health
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