APEX Communications Sdn Bhd · 1 day ago
Customer Service Representative - Jonesboro
Jonesboro, AR
Full-time
Onsite
New Grad, Entry Level
$15/hr - $27/hrAPEX Communications is Arkansas’ largest AT&T Authorized Retailer with 30 locations across Arkansas and Oklahoma. They are seeking a Connectivity Expert to assist customers with their cellular, broadband, and home entertainment needs while meeting sales targets.
ConsultingCRMLogisticsTraining
Responsibilities
Directly responsible for assisting new and existing customers
Producing sufficient sales to meet and exceed company and location production standards
Become product and solutions expert and able to help all customers with wireless service plans, wireless devices, broadband, and home entertainment packages
Handling customer situations and making equitable decisions for the customer and the company
Soliciting, coordinating, scheduling, and participating in community events
Performing other duties as assigned by sales management
Participating as a 'team player', constantly supporting other team members
Setting an example of high personal and professional conduct for employees and others
Creating the ideal customer experience with each customer interaction
Qualification
Required
Must be at least 18 years of age and have a High School diploma or GED
Experience in retail sales and customer service
Strong communications skills
Must be flexible to work nights, weekends, and holidays if necessary
Team players with a fantastic attitude and a will to win
Basic knowledge of computers and mobile phones/devices
Preferred
2-year associates degree is preferred
Benefits
Health and Dental Insurance
Aflac
Vacation Accrued
Holiday Pay
Discounts on equipment, accessories, and wireless service
Company
APEX Communications Sdn Bhd
Apex Communications Sdn Bhd, formerly known as Apex Petroleum Sdn Bhd was founded in 1989 by a civil engineer-turned-businessman Tan Sri Datuk Abdullah bin Ali.
Founded in 1989
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase