Scalence L.L.C. · 1 day ago
Reliability Support Engineer – Live Events
Scalence L.L.C. is a technology company that has been developing applications and tools for essential systems since 1989. They are seeking a Reliability Support Engineer to support high-profile live events, managing logistical and technical aspects to ensure seamless customer experiences.
Information Technology & Services
Responsibilities
Support teams for live streaming services and assist in broadcast transmission check-ins for high-profile events
Setup and maintain live encoding and broadcast workflows
Resolve complex video delivery and live workflow issues under high pressure
Troubleshoot complex partner and vendor integrations
Create and execute playbooks, Root Cause Analysis (RCA) reports, and high-level summaries for outages
Qualification
Required
Deep knowledge of broadcast engineering, live encoding (HLS), and video transport technologies
Strong understanding of video production, remote production engineering, and broadcast transport
Familiarity with SCTE-35/104 and SCTE-224/ESNI
Solid understanding of networking and general live streaming support workflows
Strong organization, attention to detail, and the ability to communicate clearly while handling multiple tasks simultaneously
Ability to lift up to 30 lbs, use a step stool for rack accessibility, and move equipment racks
Preferred
Proficiency in SQL, XML, and general scripting knowledge
Benefits
Referral bonus up to $1000!
Company
Scalence L.L.C.
In today’s dynamic and competitive market, success hinges on mastering three key areas: Data Intelligence, Business Resilience, and Digital Experience.
Funding
Current Stage
Late StageCompany data provided by crunchbase