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eJAmerica · 1 day ago

Data Center Engineer

Monmouth County, NJ

Full-time

Onsite

Mid, Senior Level

5+ years exp

eJAmerica is seeking a Data Center Engineer to manage cabling and network connection tasks primarily during the 3rd shift. The role involves monitoring installation tickets, performing cabling work, troubleshooting network connections, and maintaining inventory for data center operations.

ConsultingInformation TechnologyManagement Consulting

Growth Opportunities

Hiring Manager

Pallavi Gopalkrishna

Responsibilities

Monitor all DCRM installation tickets for new cabling requirements

Install all patches required between the IT devices using industry-acceptable best practices in accordance with the local data center standards

No “piano strings”

No excessive extra-length cords

Label both ends of all patch cords with the same label information using local standards

Create, update, and save all patch schedules to the DCRM records or appropriate shared drive

Update DCRM tickets with appropriate notes as the work is completed

Update DCtraks as appropriate

Monitor all DCRM - work request tickets for any break / fix - troubleshooting of network connections

The cabling team will perform level one troubleshooting of the network connections before escalating to the client staff for any hardware support troubleshooting such as SFP replacement or NIC replacements

Replace any bad network cabling as required to fix the trouble

Cabling requests could be for new servers, Network switches, and SAN connections

Complete the installation of patches and cutover for all network or SAN hardware refreshes

Make (plug in) all necessary connections to the hardware. Verify link light indication. If no link light, ensure the cable pathway and then escalate to HSS for further troubleshooting

Maintain an inventory of all MM, SM, or copper cables as required using the DCtracks inventory tool and local standard inventory levels for each type and length of cable

The Selected candidate will be responsible for creating the purchase list every quarter to order and replenish the stock

Maintain the trunk and patch panel distribution capacity in data centers, understanding the purchasing lead time this material has

Support vendor access and repairs by:

Approving vendor on-site access utilizing AYS - change management system and work rules/policies

Removing and documenting all parts distribution using Swinfo - HRS tracking tool

Remove all old cables within 10 days of a device decom request. Make any necessary updates to tracks

Qualification

Data center operationsElectrical switchgearGenerator maintenanceUPS systemsHVAC systemsTape technologyFacilities infrastructureCRE unit maintenanceCompTIA CertificationsCustomer serviceEnglish communication