This job has closed.

Raymond James · 4 days ago

Sr. Transition Consultant | New Advisor Transitions

Tennessee, United States

Full-time

Hybrid

Mid, Senior Level

3+ years exp

Raymond James is a financial services firm that is seeking a Sr. Transition Consultant to support financial advisors during their onboarding process. This role involves project management, relationship building, and ensuring a smooth transition for new advisors to minimize disruption and enhance productivity.

BankingFinancial ServicesInformation TechnologyInsuranceWealth Management

Growth Opportunities

Responsibilities

Act as a business partner to important internal customers and manage relationships with them, while taking guidance from senior colleagues

Make authoritative recommendations that have a significant impact on the business over the short and long term. Recommendations could be technical or professional in nature

Write and edit material for various target populations, tailoring the tone and content to match the needs and expectations of each audience

Manage a medium-sized customer service area or several customer service sections, with guidance from senior colleagues. This will include solving complex issues in order to meet customer service standards

Uncover emerging issues or needs, identifying potential causes, barriers, and key stakeholders, as well as related issues

Identify and evaluate complex, expertise-led solutions against a range of criteria to find the ones that best meet business needs

Manage relationships with small clients while also helping senior colleagues manage relationships with larger key clients and customers

Provide specialist advice on the interpretation and application of policies and procedures, resolving complex or contentious queries and issues and enabling others to take appropriate actions

Roles at this level are typically experienced professionals and/or operational line managers who are interpreting and applying policy to achieve specified outputs or advising the wider business on application of policy. - Operational implementation; optimize

Act as subject matter expert in an area of technology, policy, regulation, or operational management for the team. Maintain external accreditations and in-depth understanding of current and emerging external regulation and industry best practices through continuing professional development, attending conferences, and reading specialist media

Monitor and review performance and behaviors within area of responsibility to identify and resolve noncompliance with the organization's policies and relevant regulatory codes and codes of conduct

Qualification

Financial Services OperationsData AnalysisProject ManagementClient Relationship ManagementPolicy InterpretationSIE CertificationSeries 7 LicenseCommunication SkillsNumerical AnalysisDigital CommunicationCustomer ServiceTrainingGuidanceContinuous ImprovementProblem SolvingOrganizational SkillsAdaptabilityTeam Collaboration