Soni ยท 6 days ago
Business Analyst - Underwriting Technology
Allentown, PA
Full-time
Hybrid
Mid LevelSoni is seeking a Business Analyst to support and enhance enterprise underwriting technology platforms within a collaborative, Agile environment. The role involves acting as a liaison between Underwriting, IT, and Product, translating business needs into actionable requirements for technical teams while ensuring clarity and alignment across stakeholders.
Recruiting
Responsibilities
Serve as a primary liaison between Underwriting business partners and IT delivery teams, translating business requests into clear technical requirements and validating delivered solutions with users
Partner with Agile Product Owners to define business requirements, expected outcomes, success metrics, and acceptance criteria to support feature and user story development
Collaborate daily with offshore development and testing teams to clarify requirements, answer questions, support sprint execution, and resolve issues efficiently
Work closely with Underwriting teams throughout the day to support system enhancements, production issues, and user acceptance testing for assigned platforms
Analyze and document current and future-state business processes using both visual (process maps, flow diagrams) and written documentation
Perform hands-on problem solving using tools such as advanced Excel, leveraging data analysis to support business decisions and troubleshooting
Build, execute, and support business test plans to ensure solutions meet defined requirements and business expectations
Participate in and lead workshops, working sessions, and cross-functional meetings to gather requirements, align stakeholders, and drive consensus
Conduct process and impact analysis to support technology changes, operational improvements, and organizational objectives
Become a trusted subject matter resource for underwriting systems, providing ongoing technical guidance and support to business partners
Maintain strong alignment across business, product, and technology teams by proactively managing dependencies, risks, and communication
Qualification
Required
Direct experience with group insurance and underwriting products, processes, and workflows
Strong understanding of how IT delivery teams operate, including Agile/Scrum practices and collaboration with offshore development teams
Experience working as a Business Analyst in an Agile environment, partnering with both IT and underwriting or operational teams
Advanced proficiency in Microsoft Excel and strong working knowledge of Microsoft 365 tools
Experience using tools such as JIRA, Confluence, Tableau, or similar platforms for requirements management, documentation, and analysis
Exceptional written and verbal communication skills, with the ability to tailor messaging for technical and non-technical audiences
Demonstrated experience creating process documentation, business requirements, and test plans
Preferred
Experience with underwriting renewal and pricing platforms and associated business logic
Familiarity with AI-enabled productivity tools such as Microsoft 365 Copilot
Company
Soni
Soni is a premier staffing & recruitment company that is disrupting the human capital management space.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Sid Soni
Founder and CEO
Company data provided by crunchbase