Comcast · 1 day ago
Tier 2 NOC Engineer-2
Plano, TX
Full-time
Onsite
Entry, Mid Level
2+ years expComcast is the nation’s largest technology provider to small businesses and a leading service provider to the Enterprise market. The Tier 2 NOC Engineer-2 will provide high-level customer-facing engineering support focused on Installation Support and Day 2 Service Assurance Support, working directly with customers to troubleshoot and resolve network issues.
InternetTelecommunicationsTVVideoWeb Hosting
Responsibilities
Hands-on IP router/switch/firewall/SDWAN customer premises equipment
Design, configure and deploy LAN and WAN network connections, hardware, software and communication links and services
Optimize the network and systems services and troubleshoot any network performance issues
Responsible for the service provision and monitoring of the network infrastructure to company standards
Works directly with customers to troubleshoot and resolve network issues
Is a technical point of contact for other internal engineers
Consistent exercise of independent judgment and discretion in matters of significance
Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary
Other duties and responsibilities as assigned
Qualification
Required
Must be comfortable working varies shifts such mid-day/overnight and weekends
Hands-on IP router/switch/firewall/SDWAN customer premises equipment
Design, configure and deploy LAN and WAN network connections, hardware, software and communication links and services
Optimize the network and systems services and troubleshoot any network performance issues
Responsible for the service provision and monitoring of the network infrastructure to company standards
Works directly with customers to troubleshoot and resolve network issues
Is a technical point of contact for other internal engineers
Consistent exercise of independent judgment and discretion in matters of significance
Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary
Several years of experience working with common networking protocols
Experience with firewalls such as Fortinet (60F/80F/100F/400F/1800F), Cisco ASA, Juniper SRX, Checkpoint NG, or similar platforms
Experience with Cisco switching and routing environments
Bachelor's Degree
2-5 Years of Relevant Work Experience
Preferred
Hands-on experience with Fortinet SD-WAN solutions is highly preferred, along with exposure to Cisco and Juniper routing platforms
Strong understanding of internetworking design principles, routing, and their practical applications
Familiarity with Layer 2 and Layer 3 internetworking technologies
Relevant certifications (e.g., Fortinet NSE levels, CCNA, CCNP) are a plus; advanced certifications (e.g., Fortinet Expert, CCIE) are preferred but not required
Benefits
Best-in-class Benefits
Company
Comcast
Comcast is a media and technology company that provides broadband internet, mobile services, and entertainment platforms. It is a sub-organization of SkyShowtime.
10001+ employees
H1B Sponsorship
Comcast has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (705)
2024 (561)
2023 (624)
2022 (750)
2021 (588)
2020 (583)
Funding
Current Stage
Public CompanyTotal Funding
$4.92BKey Investors
California Public Utilities CommissionMassachussetts Broadband InstituteMaine Connectivity Authority
2025-11-13Grant· $3.2M
2024-07-02Grant· $2.69M
2023-04-24Grant· $0.28M
Leadership Team
Neil Smit
President and Chief Executive Officer
Candy Lawson
SVP, Chief Compliance Officer and Senior Deputy General Counsel
Recent News
2026-01-07
2026-01-07
2026-01-07
Company data provided by crunchbase