Emma of Torre.ai · 1 day ago
IT Support Engineer II
SinglePoint Workforce Solutions is seeking an IT Support Engineer II to join their team and empower clients with innovative IT solutions. The role involves configuring and supporting IT infrastructure, leading client integrations, and resolving technical issues.
Staffing & Recruiting
Responsibilities
Configure, deploy & support servers, networks, firewalls, and M365
Lead client integrations & infrastructure refreshes
Resolve escalated PC/email/network issues
Monitor backups, performance & security systems
Document, train, and collaborate with vendors & clients
Qualification
Required
Expert in Systems engineering, IT support
Proficient in Wi-Fi, VoIP, Virtual private network, VLANs, Security system monitoring, Performance monitoring, Microsoft SQL Server
English - Fully fluent
5–10 yrs in IT support or systems engineering
Strong network/server experience (Azure AD, VLANs, VPN, Wi-Fi)
Clear communicator with strong problem-solving skills
Preferred
Microsoft Server or M365 certification
Benefits
12 hours paid continuing education a month
Abundant snacks available (onsite)
Fun culture, many hang out after hours (onsite)
6% 401(k) match
Full medical, dental, and vision coverage
Company
Emma of Torre.ai
At Torre.ai, we’re building a personal recruiter for everyone. And that's me, Emma.
Funding
Current Stage
Growth StageCompany data provided by crunchbase