Mastech Digital · 1 day ago
Client Partner - Healthcare and Life Sciences (HCLS)
Chicago, IL
Full-time
Hybrid
Senior Level, Lead/Staff
8+ years expMastech Digital is focused on driving AI-first, data-led digital transformation initiatives within the Healthcare and Life Sciences vertical. The Client Partner will be responsible for building and expanding strategic client relationships while ensuring client satisfaction and revenue growth.
Information Technology
Hiring Manager
vivek shrivastava
Responsibilities
Build, manage, and deepen long-term relationships with C-level and senior stakeholders across life sciences and healthcare organizations
Own revenue, margin, and growth targets for assigned strategic accounts
Lead account planning, mining, and farming initiatives to identify new opportunities and expand wallet share
Serve as the primary point of contact, ensuring client satisfaction and long-term partnership value
Act as a trusted advisor by aligning business strategy, regulatory considerations, and AI capabilities
Identify opportunities where AI, data platforms, analytics, and digital solutions can drive measurable business outcomes
Collaborate with data science, product, and engineering teams to design and position tailored, outcome-driven solutions
Translate complex AI concepts into business-aligned value propositions for executive stakeholders
Partner closely with delivery leadership to ensure high-quality execution, predictable outcomes, and client success
Provide governance oversight, ensuring adherence to SLAs, KPIs, and delivery commitments
Ensure compliance with industry regulations and standards such as GxP, HIPAA, GDPR, where applicable
Act as the executive escalation point for delivery or relationship issues
Support new business development through proposals, RFPs, SOWs, and executive pitch decks
Collaborate with marketing and product teams to build AI-led HCLS value propositions, case studies, and thought leadership
Contribute to vertical GTM strategies, helping position the organization as a trusted AI transformation partner in healthcare and life sciences
Qualification
Required
8–12 years of experience in client-facing roles such as client partner, account management, consulting, or pre-sales
Proven experience working with healthcare or life sciences clients (pharma, biotech, medtech, payer/provider)
Strong track record of account growth, stakeholder management, and solution selling
Solid understanding of AI, data, analytics, and digital transformation concepts (hands-on technical skills not required)
Excellent executive communication, negotiation, and relationship-building skills
Preferred
Familiarity with healthcare regulatory environments and compliance frameworks is highly preferred
Company
Mastech Digital
Mastech Digital provides IT associates in digital and mainstream technologies, Digital Transformation Services around Salesforce.com and SAP
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2008-09-26IPO
Leadership Team
Ashok Trivedi
Co-Founder & Co-Chairman
Recent News
2025-11-13
2025-11-03
2025-08-13
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