CXC · 2 weeks ago
Client Services Coordinator
Detroit, MI
Full-time
Onsite
New Grad, Entry LevelCXC is a company focused on client operations, and they are seeking a Client Services Coordinator. This role is responsible for supporting client and internal team communication, managing documentation, and ensuring operational compliance across assigned accounts.
Human ResourcesInternetSoftware
Responsibilities
Act as the continual liaison between clients and local/internal teams to support day‑to‑day operational alignment and issue resolution
Prepare, review, and maintain Statements of Work (SOWs), intercompany agreements, and any applicable amendments in accordance with organizational and legal requirements
Ensure proper document storage and form updates where necessary
Serve as a backup resource for employee onboarding activities, ensuring accurate and timely processing
Conduct User Acceptance Testing (UAT) for MyCXC and OneCXC platforms, documenting results and coordinating with technical teams as needed
Manage and communicate compliance changes and notifications for global and domestic operations, ensuring all stakeholders and clients remain informed and aligned
Serve as the primary point of contact for clients, internal teams, and partners regarding contractual and contractor‑related inquiries or concerns
Assisting account managers with reporting needs for clients
Qualification
Required
Experience in operations, client coordination, or contract administration
Strong communication and stakeholder management skills
Ability to manage multiple priorities with accuracy and attention to detail
Preferred
Experience in contingent labor workforce preferred
Familiarity with onboarding processes and UAT methodologies preferred
Proficiency with business systems, specifically Salesforce and Monday preferred
Company
CXC
Over the 30+ years that we’ve been in business, we’ve developed an international, multi-faceted and comprehensive talent management and workforce compliance solution.
Founded in 1992
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase