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Thomson Reuters · 1 day ago

Senior Director, Site Reliability Engineering (SRE)

Eagan, MN

Full-time

Hybrid

Senior Level, Lead/Staff

$159K/yr - $295K/yr

10+ years exp

Thomson Reuters is a global leader in providing trusted solutions for professionals across various sectors. They are seeking a Senior Director of Site Reliability Engineering (SRE) to lead a global organization focused on ensuring the reliability, scalability, and operational excellence of mission-critical applications.

AdviceAnalyticsFinancial ServicesManagement ConsultingProfessional ServicesRisk ManagementSoftware

H1B Sponsor Likely

Responsibilities

Own 24x7 reliability outcomes for a portfolio of applications and services, ensuring customer-impacting issues are prevented, detected, and resolved quickly

Serve as the executive escalation leader during major incidents, providing calm, clear, and timely communication to senior leadership and key stakeholders

Partner with product engineering and platform teams to embed reliability into architecture, development, and release practices—ensuring operational readiness for new features and products

Define and implement best-in-class practices across observability, incident management, on-call operations, capacity planning, and disaster recovery

Drive automation and AI-assisted operations to improve efficiency and reduce mean time to mitigation/resolution (MTTM/MTTR)

Lead, coach, and scale a global organization of SRE managers and engineers, building a culture of accountability, learning, and continuous improvement

Influence roadmaps and investment decisions to prioritize reliability, resiliency, and performance—while ensuring alignment with internal controls, external standards, certifications, and security requirements

Qualification

Reliability engineeringLarge-scale systemsCloud-native architecturesObservabilityIncident responseDisaster recoveryAutomationFinancial acumenCoachingContinuous improvementCommunication skillsLeadership

Required

10+ years of experience in reliability engineering, software engineering, and/or production operations for large-scale systems

Proven success leading global, multi-layer organizations (managers-of-managers and senior technical leaders), including talent development, succession planning, and performance management

Deep experience operating large-scale distributed systems and cloud-native architectures, with strong instincts for resiliency and operational excellence

Strong expertise in observability (metrics, logs, traces), incident response, problem management, and disaster recovery program design and execution

Demonstrated ability to drive automation at scale (tooling, self-healing patterns, runbooks, CI/CD operational controls) and standardize SRE ways of working across teams

Strong financial acumen, including experience managing sizable budgets and aligning investment to measurable reliability outcomes

Exceptional communication and influencing skills—able to align stakeholders and make tradeoffs clear from engineering teams through senior leadership

Benefits

Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.

Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset.

Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions.

Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.

Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more.

Social Impact: Make an impact in your community with our Social Impact Institute.

Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency.

Market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match.

Optional hospital, accident and sickness insurance paid 100% by the employee;

Optional life and AD&D insurance paid 100% by the employee;

Flexible Spending and Health Savings Accounts;

Fitness reimbursement;

Access to Employee Assistance Program;

Group Legal Identity Theft Protection benefit paid 100% by employee;

Access to 529 Plan;

Commuter benefits;

Adoption & Surrogacy Assistance;

Tuition Reimbursement;

Access to Employee Stock Purchase Plan.

Company

Thomson Reuters

Glassdoor3.0

Thomson Reuters delivers critical information from the financial, legal, accounting, intellectual property, science, and media markets.

Founded in 2008

Toronto, Ontario, CAN

10001+ employees

http://thomsonreuters.com

H1B Sponsorship

Thomson Reuters has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2025 (13)

2024 (12)

2023 (5)