Experienced Assistant Branch Manager jobs in United States
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TrustBank · 2 weeks ago

Experienced Assistant Branch Manager

TrustBank is seeking an Experienced Assistant Branch Manager for their Parkside location in Olney, IL. The role involves overseeing all aspects of branch operations, providing leadership, and ensuring excellent customer service while maintaining compliance with regulations.

Financial ServicesVenture Capital

Responsibilities

Supervise the Branch in the absence of Branch Manager
Open/Close branch as needed
Open new accounts and perform account changes/updates
Handle/Follow up on customer questions and support
Oversee teller line and drive-up area to ensure all transactions are done accurately
Assist in hiring, training, and coaching employees of the branch
Educates associates, customers, and surrounding community about best practices to achieve and maintain financial wellness in addition to emerging bank technology and digital solutions such as mobile, online and at-large ATM offerings
Maintain a comprehensive knowledge on policies, rules, and regulations
Insure that every employee within their Bank represents the vision and mission of TrustBank while setting the tone for the culture within their location
Coach less experienced staff on a regular basis
Oversee staff scheduling
Help support lenders at the branch by assisting in collecting documents to assist the loan process
Attend meetings as needed/required
Participate in community events supporting the bank’s visibility and outreach
Perform other duties as assigned

Qualification

Financial institution experienceCustomer service skillsSupervisory experienceMicrosoft 365Team motivationBasic math skillsPC literacyProblem-solving skillsCommunication skills

Required

Minimum of two years of financial institution assistant management experience or equivalent financial services experience
Job experience with extensive customer contact in banking
Prior supervisory or management experience is a plus
Business degree or higher in business or a related field, accounting, finance, and business management, is a plus
Microsoft 365, internet proficiency, deposit operations systems experience
Must have the ability to motivate employees in a team environment
Excellent communication and organization skills as well as strong problem solving skills are needed to effectively set the best example to employees
Self-motivation is key
Must have a basic understanding of debits and credits and overall strong basic math skills
Strong overall PC literacy

Benefits

Annual discretionary bonus
401(k) plan featuring a discretionary employer match in bank stock

Company

TrustBank

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TrustBank is a bank that provides personal banking, business banking, commercial loans, investments, and retirement plans services

Funding

Current Stage
Growth Stage

Leadership Team

D
Daniel Eichelberger
President and CEO
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E
Emily Stephenson
Chief Financial Officer
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Company data provided by crunchbase