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NEOGOV · 1 day ago

REPOST County Admin Support Specialist II / 61012748 & 61012791

Darlington County, SC

Full-time

Onsite

Entry Level

$33K/yr - $40K/yr

2+ years exp

NEOGOV is part of the South Carolina Department of Social Services, which focuses on protecting and stabilizing the lives of children and families. The County Admin Support Specialist II performs advanced clerical duties, supports clients applying for benefits, and ensures the proper handling of personal identifying information.

GovTechHuman ResourcesInformation TechnologySoftware

No H1B

Responsibilities

The County Admin Support Specialist II performs a variety of advanced clerical and typing duties. Exercises judgement and discretion in various duties performed for the agency

Receives clients applying for TANF and SNAP benefits, explains services, registers applications, assigns caseworkers and scans registered applications in SCOSA

Serves as switchboard operator of the agency by receiving calls, transferring calls to the desired extensions, and assembling folders for intake cases

Greets customers at the reception desk, discerns customer's needs and routes them to designated program/caseworker either directly or via tracking sheet through client registration. Copies document for clients and scans into the SCOSA system to appropriate caseworker

Receives, opens, stamps, and distributes all drop box and incoming mail to appropriate individuals or folders in SCOSA, and prepares outgoing and courier mail daily

Submits faxes, replenish copiers and network printers with toner, paper and envelopes. Responds to quality control requests, assists the supervisor as needed and performs other related duties as required

To ensure that personal identifying information (PII) is properly used, accessed, gathered, shared, and disposed of. To protect the agency networks and applications by safeguarding systems, equipment, and data

Performs emergency disaster management services to include American Red Cross sheltering and Disaster Snap duties; performs other related duties as required

Performs job delivery and /or performance with positive or appropriate customer service delivery to clients, the public and co-workers as an integral requirement